Hello,

At a customer's place, we recently replaced a dead GB-750 (didn't bootup
anymore) with a new one, restoring the configuration, but going from
firmware 3.5.1 to firmware 3.5.3.

This GB-750 is establishing a site-to-site connection to a remote GB-500
(running 3.5.1), which, as it seems, worked perfectly before we had to
replace the dead GB-750.

Now and since the day the new GB-750 is in place, the customer complains
about frequent "disconnects" of his client-server application, where the
clients are running on the GB-750 side, and the server is located at the
GB-500 side. I haven't been to their place to check the situation yet, but
will do so tonight.

What I was planning to do is verify the configuration, have a look at the
logs, and try to analyse the exact crash behaviour of their application. The
situation is annoying in that way that problems started to arise just at the
moment when we replaced the GB-750, but I'm pretty sure there can be 1000
other reasons that can be the cause. For instance, running a "ping -t" from
one side to ther other of the VPN only had 3 dropped pings over 1 hour it
ran, so the connection seems pretty stable to me. Copying large files from
one place to the other works very well too. It seems that they only have
trouble with their ODBC connection going through the tunnel.

Has anyone else experienced similar problems recently, or in the past? What
would be your way to diagnose the situation and either confirm or completely
exclude that it is the GB-750?

Thanks a lot,

Alain
---
Alain Fontaine

VAlain S.A.
Solutions Internet
Site web - Intranet - E-commerce

http://www.valain.lu

------------------------------------------------------
To unsubscribe:           [EMAIL PROTECTED]
For additional commands:         [EMAIL PROTECTED]
Archive:  http://archives.gnatbox.com/gb-users/

Reply via email to