On 02/03/2012 02:32 AM, Frank Lanitz wrote:
On Fri, 03 Feb 2012 19:54:26 +1100
Ross McKay<[email protected]> wrote:
Matthew Brush wrote:
I feel split on the issue TBH. At least with something like Github,
it might not be "yet another thing to sign up for" like all the
separate Bugzilla/Trac installations. There's some chance that the
user will have a Github account, though it's probably not *that*
likely, it's still useful for other things (same as SF.net account).
I can understand wanting to make it easy to report bugs, but at the
same time I can understand the argument that requiring registration
will likely lead to better bug reports, ex. from people who are
helping with testing. Many of the current "Nobody"/Anonymous bug
reports are quite vague, quickly written, and even sometimes having
a strange "attitude" in them. What's more since it's so easy, the
reporters are probably more likely to quickly fill in the form and
submit it before even bothering to search for duplicates or to know
the bug reporting procedure outlined on the website (at least that's
my theory).
My personal opinion is that it's better to get less really good
reports from testers in the community than to get many
vague/duplicate bug reports from random anonymous people who are
just pissed off because a bug is annoying them.
[...]
+1 to everything above. I reckon that many of those anonymous bug
reports are next to worthless for their minimal detail and that means
they end up reducing the signal to noise ratio. If someone isn't
already a member of either SF or GH and won't join up in order to
submit a bug report, what are the chances that the bug report is both
sufficiently detailed and not a duplicate?
I can tell only for myself: I found a couple of bugs on wordpress, and
some misbehaviors und firefox and a couple others more. As the I'm
forced to register a new account on their plattforms the mood to report
went against 0 so a couple of them I just fixed locally and didn't
report upstream. Shame on me. But I don't want to do a 10min register
marathon just for reporting one line is suboptimal. I'm fine with a
bigger number of noise, if there are a bunch of maybe new reports which
we wouldn't get else wise.
But you already have a SF.net and Github.com login :)
And if you didn't, IIRC at least for Github it takes maybe 30 sec. to 1
minute to register. Name, email, password, confirm, done. If you can't
be bothered to spend a minute to enter a little detail, what are the
chances your report is going to be sufficiently detailed? And then,
having no way to contact you besides comments on the report, what are
the chances you're going to follow up, possibly testing some new
commit/version/dependency?
Just sayin...
Cheers,
Matthew Brush
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