I can't say enough bad stuff about DHL, but I've had trouble with all of them over the years.
For instance. I ordered some snake tongs before my trip to Sulawesi last fall at the last possible moment. They were garunteed the day I left before noon. That was fine, because my flight out of Austin wasn't till 6pm. When 3 o'clock rolled by and there was no sign I started getting nervous. I called them up to see what the deal would be, and was promised a call back with an answer in 15min. 45min later no call. Naturally, I became aggravated. When I called back and explained the situation - that I was leaving for Indonesia to collect, among other things, venomous snakes, and was in dire need of my tongs which should have been delivered hours prior - they told me there was nothing they could do because my package was in a local facility. When I asked for the facility's number the woman's answer was "it has no phone number." Yeah right. It was around that point that I lost it. I explained to the supervising manager they had several options. They could give me the phone number so I could make last minute arrangements; they could foward the tongs to an address in Jakarta; they could arrange for the package to be delivered to the airport in Austin; or they could arrange for my dead body to be shipped to my grieving parents in the event I recieved a fatal strike because I didn't have tongs to safely capture a snake. They chose to meet me at the airport. Quoting [EMAIL PROTECTED]: > Send gecko mailing list submissions to > [email protected] > > To subscribe or unsubscribe via the World Wide Web, visit > http://lists.gekkota.com/mailman/listinfo/gecko > or, via email, send a message with subject or body 'help' to > [EMAIL PROTECTED] > > You can reach the person managing the list at > [EMAIL PROTECTED] > > When replying, please edit your Subject line so it is more specific > than "Re: Contents of gecko digest..." > > > Today's Topics: > > 1. DHL restrictions? (Melody Hartley) > 2. Re: DHL restrictions? (J Aherns) > 3. Re: DHL restrictions? ([EMAIL PROTECTED]) > 4. Re: DHL restrictions? (Julie Bergman) > 5. Re: DHL restrictions? (Julie Bergman) > 6. Re: DHL restrictions? (Melody Hartley) > 7. Re: DHL restrictions? (J Aherns) > 8. Re: DHL restrictions? (Lance woolen) > > --__--__-- > > Message: 1 > Date: Mon, 18 Sep 2006 13:54:17 -0700 > From: Melody Hartley <[EMAIL PROTECTED]> > To: Gecko List <[email protected]> > Subject: [gecko]DHL restrictions? > Reply-To: [email protected] > > Hi all, > > I'm thinking of opening a DHL account -- do they ship geckos? Do I need > a special dispensation? Anyone have any other info? > > Thanks, > Melody > > > --__--__-- > > Message: 2 > Date: Mon, 18 Sep 2006 14:37:24 -0700 (PDT) > From: J Aherns <[EMAIL PROTECTED]> > Subject: Re: [gecko]DHL restrictions? > To: [email protected] > Reply-To: [email protected] > > UPS all the way.DHL sucks.I did 3 shippment with DHL > and all geckos were del. DEAD. > > > > Thank you, > Jodi L Aherns > 612.802.3980 > www.groundgeckofreak.com > > > > --__--__-- > > Message: 3 > From: [EMAIL PROTECTED] > Date: Mon, 18 Sep 2006 17:51:30 EDT > Subject: Re: [gecko]DHL restrictions? > To: [email protected] > Reply-To: [email protected] > > > -------------------------------1158616290 > Content-Type: text/plain; charset="US-ASCII" > Content-Transfer-Encoding: 7bit > > Ive been using UPS for the past 2 years repeatedly.Cost has risen,but > service has been excellent.They will register you as a live shipper of > geckos,which > is great.I know there isnt the guarantee for loss we would all like,but that > is part of the risk.Marcus. > > -------------------------------1158616290 > Content-Type: text/html; charset="US-ASCII" > Content-Transfer-Encoding: quoted-printable > > <!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN"> > <HTML><HEAD> > <META http-equiv=3DContent-Type content=3D"text/html; charset=3DUS-ASCII"> > <META content=3D"MSHTML 6.00.2900.2963" name=3DGENERATOR></HEAD> > <BODY id=3Drole_body style=3D"FONT-SIZE: 10pt; COLOR: #000000; > FONT-FAMILY:=20= > Arial"=20 > bottomMargin=3D7 leftMargin=3D7 topMargin=3D7 rightMargin=3D7><FONT id=3Drol= > e_document=20 > face=3DArial color=3D#000000 size=3D2> > <DIV>Ive been using UPS for the past 2 years repeatedly.Cost has risen,but=20 > service has been excellent.They will register you as a live shipper > of=20 > geckos,which is great.I know there isnt the guarantee for loss we would > all=20 > like,but that is part of the risk.Marcus.</DIV></FONT></BODY></HTML> > > -------------------------------1158616290-- > > --__--__-- > > Message: 4 > Date: Mon, 18 Sep 2006 14:55:56 -0700 > From: Julie Bergman <[EMAIL PROTECTED]> > Organization: Gecko Ranch > To: [email protected] > Subject: Re: [gecko]DHL restrictions? > Reply-To: [email protected] > > A hearty agreement. UPS is light years ahead. I dealt with DHL when they > were Airborne and they were very problematic, not just with the geckos > but every aspect of business like billing, customer service, etc. In my > forced occasional dealings with them lately I find they are much the > same, bottom of the barrel! > > Julie B. > > J Aherns wrote: > > >UPS all the way.DHL sucks.I did 3 shippment with DHL > >and all geckos were del. DEAD. > > > > > > > >Thank you, > >Jodi L Aherns > >612.802.3980 > >www.groundgeckofreak.com > > > > > >_______________________________________________ > >Global Gecko Association > >http://www.gekkota.com > >Classifieds > >http://www.gekkota.com/cgi-gekkota/classifieds.cgi > >gecko mailing list > >[email protected] > >http://lists.gekkota.com/mailman/listinfo/gecko > > > > > > > > > > > > > --__--__-- > > Message: 5 > Date: Mon, 18 Sep 2006 15:06:00 -0700 > From: Julie Bergman <[EMAIL PROTECTED]> > Organization: Gecko Ranch > To: [email protected] > Subject: Re: [gecko]DHL restrictions? > Reply-To: [email protected] > > I switched to UPS after 9-11 changes to US Postal that made it too > compromised for my customers. Very few problems and excellent service, > agreed. I asked them for example what would happen if one of their > forklifts should destroy a box of my geckos - they said they would cover > it! > > Julie B. > > [EMAIL PROTECTED] wrote: > > > Ive been using UPS for the past 2 years repeatedly.Cost has risen,but > > service has been excellent.They will register you as a live shipper of > > geckos,which is great.I know there isnt the guarantee for loss we > > would all like,but that is part of the risk.Marcus. > > > > --__--__-- > > Message: 6 > Date: Mon, 18 Sep 2006 16:07:55 -0700 > From: Melody Hartley <[EMAIL PROTECTED]> > To: [email protected] > Subject: Re: [gecko]DHL restrictions? > Reply-To: [email protected] > > Thanks Jodi, Marcus, and Julie for the info! I too have been using UPS > for a few years and they have performed well, but I just like to look at > my options now and then. I found it difficult to find info on DHL's > website, so wasn't impressed there either. > > Melody > > Julie Bergman wrote: > > > A hearty agreement. UPS is light years ahead. I dealt with DHL when they > > were Airborne and they were very problematic, not just with the geckos > > but every aspect of business like billing, customer service, etc. In my > > forced occasional dealings with them lately I find they are much the > > same, bottom of the barrel! > > > > Julie B. > > > > J Aherns wrote: > > > >> UPS all the way.DHL sucks.I did 3 shippment with DHL > >> and all geckos were del. DEAD. > >> > >> > >> > >> Thank you, > >> Jodi L Aherns > >> 612.802.3980 > >> www.groundgeckofreak.com > >> > >> > >> _______________________________________________ > >> Global Gecko Association > >> http://www.gekkota.com > >> Classifieds > >> http://www.gekkota.com/cgi-gekkota/classifieds.cgi > >> gecko mailing list > >> [email protected] > >> http://lists.gekkota.com/mailman/listinfo/gecko > >> > >> > >> > >> > >> > > > > _______________________________________________ > > Global Gecko Association > > http://www.gekkota.com > > Classifieds > > http://www.gekkota.com/cgi-gekkota/classifieds.cgi > > gecko mailing list > > [email protected] > > http://lists.gekkota.com/mailman/listinfo/gecko > > > > -- > Buy crystals to feed turtles! > www.heartsongcrystals.com > ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ > HeartSong Turtle Sanctuary > http://home.netcom.com/~mhartley/ > > > > --__--__-- > > Message: 7 > Date: Mon, 18 Sep 2006 16:31:38 -0700 (PDT) > From: J Aherns <[EMAIL PROTECTED]> > Subject: Re: [gecko]DHL restrictions? > To: [email protected] > Reply-To: [email protected] > > I have never used them but FedX seems to be picking up > the reptile shipping.I have had a few things come in > FedX went great. > > --- Melody Hartley <[EMAIL PROTECTED]> wrote: > > > Thanks Jodi, Marcus, and Julie for the info! I too > > have been using UPS > > for a few years and they have performed well, but I > > just like to look at > > my options now and then. I found it difficult to > > find info on DHL's > > website, so wasn't impressed there either. > > > > Melody > > > > Julie Bergman wrote: > > > > > A hearty agreement. UPS is light years ahead. I > > dealt with DHL when they > > > were Airborne and they were very problematic, not > > just with the geckos > > > but every aspect of business like billing, > > customer service, etc. In my > > > forced occasional dealings with them lately I find > > they are much the > > > same, bottom of the barrel! > > > > > > Julie B. > > > > > > J Aherns wrote: > > > > > >> UPS all the way.DHL sucks.I did 3 shippment with > > DHL > > >> and all geckos were del. DEAD. > > >> > > >> > > >> > > >> Thank you, > > >> Jodi L Aherns > > >> 612.802.3980 > > >> www.groundgeckofreak.com > > >> > > >> > > >> _______________________________________________ > > >> Global Gecko Association > > >> http://www.gekkota.com > > >> Classifieds > > >> > > http://www.gekkota.com/cgi-gekkota/classifieds.cgi > > >> gecko mailing list > > >> [email protected] > > >> http://lists.gekkota.com/mailman/listinfo/gecko > > >> > > >> > > >> > > >> > > >> > > > > > > _______________________________________________ > > > Global Gecko Association > > > http://www.gekkota.com > > > Classifieds > > > http://www.gekkota.com/cgi-gekkota/classifieds.cgi > > > gecko mailing list > > > [email protected] > > > http://lists.gekkota.com/mailman/listinfo/gecko > > > > > > > -- > > Buy crystals to feed turtles! > > www.heartsongcrystals.com > > ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ > > HeartSong Turtle Sanctuary > > http://home.netcom.com/~mhartley/ > > > > > > _______________________________________________ > > Global Gecko Association > > http://www.gekkota.com > > Classifieds > > http://www.gekkota.com/cgi-gekkota/classifieds.cgi > > gecko mailing list > > [email protected] > > http://lists.gekkota.com/mailman/listinfo/gecko > > > > > Thank you, > Jodi L Aherns > 612.802.3980 > www.groundgeckofreak.com > > > > --__--__-- > > Message: 8 > Date: Mon, 18 Sep 2006 21:39:28 -0700 (GMT-07:00) > From: Lance woolen <[EMAIL PROTECTED]> > To: [email protected], [email protected] > Subject: Re: [gecko]DHL restrictions? > Reply-To: [email protected] > > The first shippment that I sent with UPS was just awful. They sent it the > wrong direction, then sent it back to town where it sat around awhile, before > somebody got around to seeing where "that big box marked Nextday" might be > going to. Thank god I took extra care and packed everybody very well but it > took days to deliver it a couple of hundered miles and cost a fortune. My > money is still spent with USPS where I have had the best luck for the best > price. > Just my 2 cents > Lance > > -----Original Message----- > >From: J Aherns <[EMAIL PROTECTED]> > >Sent: Sep 18, 2006 4:31 PM > >To: [email protected] > >Subject: Re: [gecko]DHL restrictions? > > > >I have never used them but FedX seems to be picking up > >the reptile shipping.I have had a few things come in > >FedX went great. > > > >--- Melody Hartley <[EMAIL PROTECTED]> wrote: > > > >> Thanks Jodi, Marcus, and Julie for the info! I too > >> have been using UPS > >> for a few years and they have performed well, but I > >> just like to look at > >> my options now and then. I found it difficult to > >> find info on DHL's > >> website, so wasn't impressed there either. > >> > >> Melody > >> > >> Julie Bergman wrote: > >> > >> > A hearty agreement. UPS is light years ahead. I > >> dealt with DHL when they > >> > were Airborne and they were very problematic, not > >> just with the geckos > >> > but every aspect of business like billing, > >> customer service, etc. In my > >> > forced occasional dealings with them lately I find > >> they are much the > >> > same, bottom of the barrel! > >> > > >> > Julie B. > >> > > >> > J Aherns wrote: > >> > > >> >> UPS all the way.DHL sucks.I did 3 shippment with > >> DHL > >> >> and all geckos were del. DEAD. > >> >> > >> >> > >> >> > >> >> Thank you, > >> >> Jodi L Aherns > >> >> 612.802.3980 > >> >> www.groundgeckofreak.com > >> >> > >> >> > >> >> _______________________________________________ > >> >> Global Gecko Association > >> >> http://www.gekkota.com > >> >> Classifieds > >> >> > >> http://www.gekkota.com/cgi-gekkota/classifieds.cgi > >> >> gecko mailing list > >> >> [email protected] > >> >> http://lists.gekkota.com/mailman/listinfo/gecko > >> >> > >> >> > >> >> > >> >> > >> >> > >> > > >> > _______________________________________________ > >> > Global Gecko Association > >> > http://www.gekkota.com > >> > Classifieds > >> > http://www.gekkota.com/cgi-gekkota/classifieds.cgi > >> > gecko mailing list > >> > [email protected] > >> > http://lists.gekkota.com/mailman/listinfo/gecko > >> > > >> > >> -- > >> Buy crystals to feed turtles! > >> www.heartsongcrystals.com > >> ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ > >> HeartSong Turtle Sanctuary > >> http://home.netcom.com/~mhartley/ > >> > >> > >> _______________________________________________ > >> Global Gecko Association > >> http://www.gekkota.com > >> Classifieds > >> http://www.gekkota.com/cgi-gekkota/classifieds.cgi > >> gecko mailing list > >> [email protected] > >> http://lists.gekkota.com/mailman/listinfo/gecko > >> > > > > > >Thank you, > >Jodi L Aherns > >612.802.3980 > >www.groundgeckofreak.com > > > > > >_______________________________________________ > >Global Gecko Association > >http://www.gekkota.com > >Classifieds > >http://www.gekkota.com/cgi-gekkota/classifieds.cgi > >gecko mailing list > >[email protected] > >http://lists.gekkota.com/mailman/listinfo/gecko > > > > --__--__-- > > _______________________________________________ > Global Gecko Association - Digest Version > http://www.gekkota.com > Classifieds > http://www.gekkota.com/cgi-gekkota/classifieds.cgi > gecko mailing list > [email protected] > http://lists.gekkota.com/mailman/listinfo/gecko > > > End of gecko Digest > _______________________________________________ Global Gecko Association http://www.gekkota.com Classifieds http://www.gekkota.com/cgi-gekkota/classifieds.cgi gecko mailing list [email protected] http://lists.gekkota.com/mailman/listinfo/gecko
