The report, published Thursday, says roughly 36 million Americans hold jobs 
with “high exposure” to automation — meaning at least 70 percent of their tasks 
could soon be performed by machines using current technology. Among those most 
likely to be affected are cooks, waiters and others in food services; 
short-haul truck drivers; and clerical office workers.

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 Over 30 million U.S. workers will lose their jobs because of AI 
https://www.marketwatch.com/story/ai-is-set-to-replace-36-million-us-workers-2019-01-24

 



 
 Published: Jan 24, 2019 11:25 a.m. ET

 

 By
 https://www.marketwatch.com/column/associated-press
 ASSOCIATEDPRESS 

 Experts say it could happen in two years or 20, but it’s happening

 
 Bartek Sadowski
 A line of automated transport robots sit before operating to move shelving 
units.
 

 Robots aren’t replacing everyone, but a quarter of U.S. jobs will be severely 
disrupted as artificial intelligence accelerates the automation of existing 
work, according to a new Brookings Institution report.
 The report, published Thursday, says roughly 36 million Americans hold jobs 
with “high exposure” to automation — meaning at least 70 percent of their tasks 
could soon be performed by machines using current technology. Among those most 
likely to be affected are cooks, waiters and others in food services; 
short-haul truck drivers; and clerical office workers.
 “That population is going to need to upskill, reskill or change jobs fast,” 
said Mark Muro, a senior fellow at Brookings and lead author of the report.
 Muro said the timeline for the changes could be “a few years or it could be 
two decades.” But it’s likely that automation will happen more swiftly during 
the next economic downturn. Businesses are typically eager to implement 
cost-cutting technology as they lay off workers.
 Some economic studies have found similar shifts toward automating production 
happened in the early part of previous recessions — and may have contributed to 
the “jobless recovery” that followed the 2008 financial crisis.
 

 
 But with new advances in artificial intelligence, it’s not just industrial and 
warehouse robots that will alter the American workforce. Self-checkout kiosks 
and computerized hotel concierges will do their part.
 
 Most jobs will change somewhat as machines take over routine tasks, but a 
majority of U.S. workers will be able to adapt to that shift without being 
displaced.
 The changes will hit hardest in smaller cities, especially those in the 
heartland and Rust Belt and in states like Indiana and Kentucky, according to 
the report by the Washington think tank. They will also disproportionately 
affect the younger workers who dominate food services and other industries at 
highest risk for automation.
 Some chain restaurants have already shifted to self-ordering machines ; a 
handful have experimented with robot-assisted kitchens .
 Google this year is piloting the use of its digital voice assistant at hotel 
lobbies to instantly interpret conversations across a few dozen languages. 
Autonomous vehicles could replace short-haul delivery drivers. Walmart WMT, 
-0.26% https://www.marketwatch.com/investing/stock/wmt?mod=MW_story_quote   and 
other retailers are preparing to open cashier-less stores powered by in-store 
sensors or cameras with facial recognition technology.
 “Restaurants will be able to get along with significantly reduced workforces,” 
Muro said. “In the hotel industry, instead of five people manning a desk to 
greet people, there’s one and people basically serve themselves.”
 Many economists find that automation has an overall positive effect on the 
labor market, said Matias Cortes, an assistant professor at York University in 
Toronto who was not involved with the Brookings report. It can create economic 
growth, reduce prices and increase demand while also creating new jobs that 
make up for those that disappear.
 But Cortes said there’s no doubt there are “clear winners and losers.” In the 
recent past, those hardest hit were men with low levels of education who 
dominated manufacturing and other blue-collar jobs, and women with intermediate 
levels of education who dominated clerical and administrative positions.
 In the future, the class of workers affected by automation could grow as 
machines become more intelligent. The Brookings report analyzed each 
occupation’s automation potential based on research by the McKinsey management 
consulting firm. Those jobs that remain largely unscathed will be those 
requiring not just advanced education, but also interpersonal skills and 
emotional intelligence.
 
 “These high-paying jobs require a lot of creativity and problem-solving,” 
Cortes said. “That’s going to be difficult for new technologies to replace.”

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