We might be able to create one on one chats somehow on IRC or with
chatrooms.  The concept makes sense.

Pine
On Aug 13, 2014 11:11 AM, "Emily Monroe" <[email protected]> wrote:

> Sorry if my previous email seemed a little harsh or confused.
>
> I don't think a chatroom is non-confusing enough. One other way
> helpees often "fail hard" is that they confuse messages sent to other
> helpees as being directed at them. They don't realize it's a public
> chatroom. We would need a system where a helpee can contact a helper 1:1
> for this to work.
>
> From,
> Emily
>
>
> On Wed, Aug 13, 2014 at 9:15 AM, Emily Monroe <[email protected]>
> wrote:
>
>> Interesting. You were just talking about IRC and #wikipedia-en-help and
>> not using research, and now you have seem to given up.
>>
>> From,
>> Emily
>>
>>
>> On Wed, Aug 13, 2014 at 12:17 AM, Pine W <[email protected]> wrote:
>>
>>> The chat system mentioned by Quiddity may actually decrease the number
>>> of helpees in IRC by encouraging them to use the dedicated messaging system
>>> which we hope will appeal to experienced users who will choose to join the
>>> category-based chatrooms. Or the chatrooms may fail hard. Research data
>>> about the chatroom concept would be good before committing to develop it.
>>>
>>> Pine
>>> On Aug 12, 2014 9:45 PM, "Emily Monroe" <[email protected]> wrote:
>>>
>>>> I don't think you realize how little helpers there actually are. A lot
>>>> of responses, as is, go unanswered. We don't need increased participation
>>>> in #wikipedia-en-help, unless it's increased participation from helpers and
>>>> not helpees.
>>>>
>>>> From,
>>>> Emily
>>>>
>>>>
>>>> On Tue, Aug 12, 2014 at 11:30 PM, Pine W <[email protected]> wrote:
>>>>
>>>>> Thanks for finding that page. I don't know how much that kind of chat
>>>>> system would help our editor numbers but it's worth discussing. Any
>>>>> comments from the Growth and EE teams?
>>>>>
>>>>> Pine
>>>>> On Aug 12, 2014 8:10 PM, "quiddity" <[email protected]> wrote:
>>>>>
>>>>>> The pro and cons of web-chat, and some technical options are collated
>>>>>> at:
>>>>>> https://www.mediawiki.org/wiki/Live_Chat_System
>>>>>> (especially the 2nd-to-last section, for "Why not IRC?")
>>>>>> IRC makes followup discussion, or time-delayed discussion, too
>>>>>> difficult, if the user doesn't use their identical username, and state
>>>>>> their home-wiki. Also, it shows IPs if users don't obtain a cloak first.
>>>>>>
>>>>>> However, just for informational purposes, here are links for easy
>>>>>> comparison:
>>>>>> https://kiwiirc.com/client/irc.freenode.net/test
>>>>>> http://webchat.freenode.net/?channels=#test
>>>>>> ( the default client uses http://www.qwebirc.org/  )
>>>>>>
>>>>>> HTH,
>>>>>> Quiddity
>>>>>>
>>>>>>
>>>>>>  On Tue, Aug 12, 2014 at 4:45 AM, Pine W <[email protected]> wrote:
>>>>>>
>>>>>>>  That proposal could be considered in the long term, but right now
>>>>>>> we have plenty of people who seek and get help on IRC, and we can make
>>>>>>> incremental improvements to their experience faster than we can build a 
>>>>>>> new
>>>>>>> tool from scratch. Few newbies fail hard at IRC. The basics are similar 
>>>>>>> to
>>>>>>> texting and private instant messaging software. Let's improve the newbie
>>>>>>> user experience.
>>>>>>>
>>>>>>> Pine
>>>>>>> On Aug 11, 2014 1:48 PM, "Nathan" <[email protected]> wrote:
>>>>>>>
>>>>>>>> Newbies are going to fail hard at IRC. Pretty much all of the
>>>>>>>> questions Seb
>>>>>>>> poses for a built-in newbie chat still exist with a built-in
>>>>>>>> Freenode
>>>>>>>> interface, with the addition of a complicated and often difficult
>>>>>>>> (not to
>>>>>>>> mention culturally... unique) environment. Much better to think
>>>>>>>> along the
>>>>>>>> lines of the Teahouse, but live. You can jump into a chat queue,
>>>>>>>> and people
>>>>>>>> who want to help chat with you, and you can close the chat whenever
>>>>>>>> you
>>>>>>>> want, and you can't contact people outside of the queue using chat.
>>>>>>>> _______________________________________________
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>>>>>>>
>>>>>>>
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>>>>>>>
>>>>>>>
>>>>>>
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>>>>>>
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