Since we are discussing, in general,  the battle for the desktop, and SuSE in 
particular, the following is a post from the Codeweavers Crossover mail list 
that you may find enjoyable. 

Hi, everyone,

I have submitted the following story to www.osnews.com.  I don't know if they 
are interested in publishing it or not.  In any case, I thought it would be an 
entertaining read for everyone at SuSE and those who worked on the beta testing 
for SuSE 9.0, as well as those at Codeweavers and those who are following the 
discussions on the Crossover mailing list.
(P.S.: Ignore if you have already received this.  My email client has been 
acting very strangely recently)
* Ed Trager

----------------------------------
SuSE 9.0 and Codeweavers Crossover Office 2.1.0 Make A Great Desktop
by Edward H. Trager
November 26, 2003

I work in a genetics research laboratory at an academic institution.  Recently, 
a colleague of mine was having a lot of trouble with his Windows 2000 
workstation.
I took a look at it and determined that the ethernet card built onto the 
motherboard had failed, and so bought a new ethernet card to plug into an 
available PCI slot.
But, for whatever reasons, Windows continued to have enormous difficulty 
dealing with the failed onboard ethernet card.  Even after a clean 
reinstallation of Windows, we continued to experience enormous problems with 
the ethernet connection.
But that wasn't all.  The external USB-pluggable Hewlett Packard DVD burner 
which he needed for saving backups of large genetics data sets appeared to 
constantly conflict with the built-in CD burner.  And, just to add insult to 
injury, Window's printer management dialog kept hanging so I couldn't configure 
the printers!
After I and other colleagues had wasted much time trying to configure and 
re-configure Windows, I finally decided that I would try installing our new 
copy of SuSE 9.0 on this machine.  We had bought SuSE 9.0 for a new server 
installation.  I had not originally contemplated installing Linux on my 
colleague's desktop workstation because (1) he is a biologist who had never 
used (and possibly not even heard of) Linux or any *nix OS before, and (2) he 
needed access to genetics programs like Sequencher (used for sequence analysis) 
which were Windows-only and might not work under Wine/CrossOver Office.  But we 
agreed that having a computer that worked-regardless of operating system-would 
be much better than one that did not work!  So the die was cast and I installed 
SuSE alongside W2K in a dual-boot configuration.
Now here's the good part of the story:  First, SuSE's installer autodetected 
all of the hardware perfectly.  It automatically configured the ethernet card 
in the PCI slot for DHCP and just ignored the bad card on the motherboard!
Even better than this was that the very first time I stuck a blank DVD in the 
DVD burner, KDE's K3B CD burning program came up right away and we were able to 
burn a DVD of all of his genetic data by just dragging and dropping directories 
into K3B!  There was no fussing with conflicting drivers as had been the case 
with Windows.  It just worked! End of story.
Configuring network printers was also flawless.

For access to Windows programs, I installed Codeweaver's CrossOver Office 2.1.0 
which not only runs
Word, Powerpoint, Excel, and Photoshop quickly and as far as I can tell 
flawlessly, but importantly also allowed the genetics program Sequencher to 
run.  While of course it would be ideal see programs like Photoshop ported to a 
native Linux versions, until that happens Wine and CrossOver Office are like a 
dream come true-especially when an unsupported Windows application works fine, 
as was the case here.
I have learned several things from this experience.  First, there has been a 
lot of discussion in the media recently about whether Linux is "ready" for the 
desktop.  That's a bit of a vague question in my mind.  It would be better to 
rephrase the question: For what groups of users is Linux now ready to cater to 
on the desktop?  It is now clear to me that the audience of potential Linux 
desktop users is much broader than I formerly imagined.  When I think about the 
*minimum* amount that one now has to learn in order to start using Linux on the 
desktop (i.e., 1. Click once in KDE instead of twice, 2. The directory tree 
starts with "/" instead of the "C:" drive, 3. Learn what "rwxr-xr-x" means, and 
4. Learn a few *nix commands like "cd" and "ls -l" so that one can see the 
permissions flags on files), it is clear that any competent employee of an 
organization who uses a computer can do this.
On the other hand, while the barrier to Linux usage by employees is arguably 
quite low, the *real* barrier is more likely that management and system 
administrators in many organizations may not yet have a clue about how to 
deploy Linux effectively.  A clear prerequisite is having sysadmins who 
understand Linux or other *nix operating systems.  For example, while this 
desktop installation of SuSE 9.0 proceeded flawlessly-and indeed much better 
than I anticipated would be the case with some failing hardware in the mix-the 
installation of CrossOver Office required a trivial bit of additional manual 
setup that certainly could have stumped Windows sysadmins who were new to Linux 
(Crossover installs without issue on SuSE 9.0, but application icons do not 
show up on the user's desktop).  Solving the nuts and bolts of minor 
installation issues is however just a small part of the equation.  A more 
important aspect is the realization that tools like CrossOver Office exist and 
may have!
 a number of advantages (speed, cost, etc.) over alternative solutions like 
VMWare for organizations that are looking for practical ways to deploy Linux on 
a wider scale than they have previously.
* Ed Trager 2003.11.26 Kellogg Eye Center Ann Arbor, Michigan, USA

Have a wonderful holiday, 

Ed Richards






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