This was passed to me. I am not handling this, just passing it along. Email [EMAIL PROTECTED] for more information.
.... Position Title: Information Technology Specialist (Part Time/Temp) Hours: 16-24 hrs/week Job Summary: Aids IT Manager in the completion of Daily tasks. This includes answering and resolving trouble tickets, that are assigned to this individual, the configuration of new PC's, troubleshooting minor pc problems (email, printers, etc.). Researches Key Duties & Responsibilities: 1) Completes assigned tickets from perldesk system: 60% ? Completing tickets assigned to this individual will be the primary task for this individual. The scope of these tickets will range from printer problems to minor connectivity issues. ? Ensure all computers are routinely inspected for necessary hardware and software upgrades every month 2) Handles minor to intermediate interrupt driven issues: 20% Interrupt driven issues are defined as calls that are not entered in as a ticket but cause the IT staff to break away from an existing problem or project. ? Part time employee will handle the incoming problems that users may have throughout the day. This will allow the IT manager to work on large-scale projects. ? Problems that go beyond the scope of intermediate interrupt driven problems will be handled by the IT manager and the IT support specialist. 3) System Administration 10% Systems are composed of computers such as servers, thin clients, printers, laptops, and other similar devices, in addition to their software. ? Maintain All non-medical computers, including servers, clients, and standalone systems ? Ensure all computers are routinely inspected for necessary hardware and software upgrades every month ? Ensure essential systems are fully functional at all times including practice management system, primary domain controller, and the NT Terminal Servers 4) Researches solutions to provide better service to company: 10% ? Part time employee will assist in researching the appropriate solutions to larger problems if and when all other assigned tickets are complete. This will include performance tuning, new technologies, and any other requested information. Minimum Requirements: Education and Experience Bachelor's degree in Computer Science, Mathematics, or a related field, or significant progress toward a degree in one of these fields Essential Skills and Abilities: Ability to trouble shoot problems related to information systems to an intermediate level. Excellent Communication skill for interaction with team members. Strong writing skills to facilitate clear and concise documentation. ...
