Geir wrote:

> We've seen the velocity failure for a bit now, so we assume that it's
> not ephemeral :)
>
> I believe it's due to log4j.  (The nag emails don't show the problem,
> btw...)  Where can I get the log4j.jar that is causing the problem?
> I've grubbed around a bit on the gump site on brutus, and it just isn't
> obvious where to get it.

What we have here is a failure to communicate. ;-)

What I mean is, we've been waiting for this to get fixed, but (clearly)
we've not been facilitating that goal. We've not gotten the message across.
This is the second time in a short while that users haven't seen the key
information (the compile failure) and that includes users who've used Gump
for a while. Something is not clear/crisp.

Recent Observations:

- "The nag mail doesn't contain the problem".
- "I can't work out what it is complaining about. Where are the compile
errors?"
- We had mails on this list discussing fixes, but still questions (clearly
not having seen previous).

Thoughts:

- The tail (in nag & page) is too short, maybe time to increase from 50 to
100 or more.
- The tail (on project page) might be hiding the link to the work/complete
log.
- Maybe we need to submit Gump failures as issues via JIRA/Bugzilla, to get
into a matured workflow, that communities are accustomed to.
- Maybe we need to use a subject prefix convention like jakarta-commons
does, w/ module name of project, when discussing something on Gump list. (I
guess we can cross post, but I'm shy of doing that, and not subscribed to
all lists.)

I think we need to consider the approach that Leo mentioned a while ago, we
need to see this process through the eyes of users, and in this case I mean
'Joe Public' not 'Gayle Gumpmistress'. Folks needs to be able to get a nag,
and find the root cause almost immediately.

Thoughts?

regards

Adam


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