I'm reposting this to the general list for wider review and comments.
Pieter ---------- Forwarded message ---------- From: Pieter Hartsook <[EMAIL PROTECTED]> Date: Jul 12, 2006 1:15 PM Subject: Re: Chandler Calander To: Sheila Mooney <[EMAIL PROTECTED]> Cc: Katie Capps Parlante <[EMAIL PROTECTED]>, Grant Baillie <[EMAIL PROTECTED]>, Ted Leung <[EMAIL PROTECTED]> It seems to me that bugzilla is useful for "reporting" a bug (something that doesn't work right), but the design list (or maybe yet another list like "[EMAIL PROTECTED]" is a place to go to potentially get "solutions" or guidance for your problem. If we're going to be providing users assistance using the application via a maillist, we should either add that to the About box, or better yet add something additional in the Help menu that is more informative about this. Pieter On 7/12/06, Sheila Mooney <[EMAIL PROTECTED]> wrote:
Ok...so how could we make this more visible? 1) We do have a page on reporting bugs which points people to bugzilla - should we make this more prominent? I think it's important we accommodate people using bugzilla to report problems and feature requests since many people are used to using something like this for other open source projects. 2) Yes, we would like to drive people to the design list as well. I can also see that the dev lists would be more appropriate in some cases. Should we add a section to the reporting problems page that more clearly lists the options? Sheila On Jul 12, 2006, at 12:29 PM, Pieter Hartsook wrote: > We should make this avenue for reporting problems more visible as we > update the landing page site and readme files in the application and > the wiki when we release alpha3. > > Pieter > > On 7/12/06, Pieter Hartsook <[EMAIL PROTECTED]> wrote: >> OK, I'll reply to Preetham and ask him to submit his problem to >> the design list. >> >> Pieter >> >> On 7/12/06, Katie Capps Parlante <[EMAIL PROTECTED]> wrote: >> > Yes, we agreed to use design@ for this purpose while the traffic is >> > light. Its better to go to an osaf list than to one particular >> person. >> > If (when!) we start getting more of these kinds of questions we'll >> > create a users@ list. >> > >> > Cheers, >> > Katie >> > >> > Grant Baillie wrote: >> > > Hi, Pieter >> > > >> > > You know, I have some vague recollection that at some point we >> decided >> > > that people should send feedback like this to design@, but I'm >> not sure. >> > > Katie, do you have a better idea than me? >> > > >> > > --Grant >> > > >> > > On 12 Jul, 2006, at 10:34, Pieter Hartsook wrote: >> > > >> > >> Grant, This came in to [EMAIL PROTECTED] Would you be >> the person >> > >> to respond, or should I suggest he take it to the general of >> dev list, >> > >> or file a bug? >> > >> >> > >> Pieter >> > >> >> > >> ---------- Forwarded message ---------- >> > >> From: preetham kumar <[EMAIL PROTECTED]> >> > >> Date: Jul 12, 2006 9:43 AM >> > >> Subject: Chandler Calander >> > >> To: [EMAIL PROTECTED] >> > >> >> > >> >> > >> >> > >> Hi, >> > >> >> > >> I do have installed Chandler Calander on my system and i >> created an >> > >> account to share the entire events with my co workers, but i >> could not >> > >> do so. i am getting the error saying zanshin.http.HTTPError. >> > >> >> > >> Could some one please assist me on this regard? or do let me >> know from >> > >> where can i get this help. >> > >> >> > >> I really appreciate your help. >> > >> >> > >> Best Regards, >> > >> Preetham >> > >> >> > >> >> > >> ________________________________ >> > >> Who will win Bollywood's most coveted IIFA awards? You >> decide! Cast >> > >> your vote! >> > > >> > >> > >>
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