On Jul 14, 2006, at 3:12 PM, Pieter Hartsook wrote:
On 7/14/06, Mike Taylor <[EMAIL PROTECTED]> wrote:
> I can see the value of a "clearly marked" venue for support stuff.
> I"m still not sure we really have enough traffic to justify it.
My fear is that if we create a -user list too soon it will
languish and
the support people (i.e. the devs will ignore it as yet-another-list)
and the power-users will continue to use -dev.
In the past the criteria I've seen used for creating a -user list is
when a public beta is announced - that way you avoid the sudden
surge of traffic on -dev.
I'd suggest we plan to have a -user or -help list when we introduce
the dashboard UI in alpha4. If the traffic is light in the beginning
that will give us time to shake out the kinks.
Who would be responsible for checking this list regularly and
replying to users?
Pieter
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