Hello Majid, The problem is likely access. Is the http server you are using behind a firewall? If ftp, do you need to add a name/password to the url? Are characters in the name/password escaped? If the UCSC Browser (essentially any external site) cannot read the file, then it cannot load. Any questions about access can be addressed to your system administrator and they will likely be able to help.
If the access problems are eliminated and you would like for us to test the data, please create the smallest size file that still creates the problem and then send your complete input string and any settings, and we can try to load the data from here and provide feedback. You can send the information directly to me, not the entire mailing list, and I will gather input from the Browser team as appropriate. Thanks, Jen --------------------------------- Jennifer Jackson UCSC Genome Bioinformatics Group http://genome.ucsc.edu/ On 3/1/10 1:37 PM, Majid Daroogheha wrote: > to whom it may concern: > > i have a .bam file which is sorted and and indexed, when i am going to upload > to file at > http://genome.ucsc.edu/cgi-bin/hgCustom > > i receive this message "Error Can't read file: test_MCF7_sorted.bam' > > thanks > Majid > > > > _______________________________________________ > Genome maillist - [email protected] > https://lists.soe.ucsc.edu/mailman/listinfo/genome _______________________________________________ Genome maillist - [email protected] https://lists.soe.ucsc.edu/mailman/listinfo/genome
