Hi Richard, Thank you for bringing this to our attention. If you could answer a few questions for us, that would help us try to reproduce the error you are seeing. Can you tell us when this problem began? Is it still happening for you? If so, it always happening with a custom track?
Vanessa Kirkup Swing UCSC Genome Bioinformatics Group ----- Original Message ----- From: "Richard Finney (NIH/NCI) [E]" <[email protected]> To: "[email protected]" <[email protected]> Sent: Thursday, June 3, 2010 12:31:08 PM GMT -08:00 US/Canada Pacific Subject: [Genome] mysqlrr as hguser ERROR - hgTracks is returning this error often and, apparently randomly ... this appears to be a recent glitch in the genome browser. Error(s): * Couldn't connect to database hg19 on mysqlrr as hguser. Can't connect to MySQL server on 'mysqlrr' (99) Sample URL returning this error http://genome.ucsc.edu/cgi-bin/hgTracks?insideX=115&revCmplDisp=0&hgsid=161537376&hgt_doJsCommand=&hgt.out3=10x&position=chrM%3A244-7843&hgtgroup_user_close=0&hgtgroup_map_close=0&hgtgroup_phenDis_close=1&hgtgroup_genes_close=0&hgtgroup_rna_close=0&hgtgroup_expression_close=0&hgtgroup_regulation_close=0&hgtgroup_compGeno_close=0&hgtgroup_neandertal_close=0&hgtgroup_varRep_close=0&hgtgroup_encodeGenes_close=1&hgtgroup_encodeTxLevels_close=1&hgtgroup_encodeChip_close=1&hgtgroup_encodeChrom_close=1&hgtgroup_encodeCompAndVar_close=1 Hg18 is the "focus" (as selected by picking hg18 earlier on the "frontpage" or whatever it si) not hg19. _______________________________________________ Genome maillist - [email protected] https://lists.soe.ucsc.edu/mailman/listinfo/genome _______________________________________________ Genome maillist - [email protected] https://lists.soe.ucsc.edu/mailman/listinfo/genome
