Hello Scott,

When using names/passwords in the bigDataUrl, some characters need to be 
"escaped" as hexidecimal. Specifically for your case, change the "@" to 
be "%40".

This is noted at the bottom of the custom track submission form, but 
here it is, for quick reference:

If a login and password is required to access data loaded through a URL, 
this information can be included in the URL using the format 
protocol://user:[email protected]/somepath. Only Basic Authentication 
is supported for HTTP. Note that passwords included in URLs are not 
protected. If a password contains a non-alphanumeric character, such as 
@, the character must be replaced by the hexidecimal representation for 
that character. For example, in the password my...@wk, the @ character 
should be replaced by %40, resulting in the modified password mypwd%40wk.

Please feel free to contact the mailing list support team again if you 
would like more assistance.

Warm regards,

Jen
UCSC Genome Browser Support

On 8/16/10 11:51 PM, Scott Alexander Lindsay wrote:
> Hi,
>
> I am trying to view some data as a custom track.  I converted a wiggle
> file to bigWig format using the wigToBigWig tool, that seemed to go
> okay, I did't get any error messages.  I just tried to add it as a
> track, and I got the following error: -
>
>    Error ftp server error on cmd=[SIZE /lane2_tophat_gff.bw ]
> response=[550 /lane2_tophat_gff.bw: not a plain file. ] Couldn't open 
> ftp://myusername:[email protected]/lane2_tophat_gff.bw
>
> I used 
> 'bigDataUrl=ftp://myusername:[email protected]/lane2_tophat_out_gff.bw'
>    to describe where to get the file from.
> If I type that into a browser, the file downloads fine.
>
> I looked at the file in question and it does look quite strange, lots
> of strange characters, definitely not human-readable!  Here is a bit
> of it : -
>
> &¸èà€
> 
> 
> Ä
> ¯
> 
> 5J
> ·
> Ö
> ˚
> ˙
> 
> ‡;·
> ˚
> 
> µb
> ˝
> 
> ÄÔ
> 1
> {˝
> 
> Ê
> 
> ˛
> 
> æ
> 
> 2
> '˛
> 
> ,L
> ˛
> 
> ¢˛Is this normal?  I read that the wigToBigWig program creates an
> indexed binary file, and assumed that this was what I was seeing.
>
> Thank you,
>
> Scott
> _______________________________________________
> Genome maillist  -  [email protected]
> https://lists.soe.ucsc.edu/mailman/listinfo/genome
_______________________________________________
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