Hi Ruth,

Please do a cart reset from the mouse gateway page. This can be done by going 
to this page: 

http://genome.ucsc.edu/cgi-bin/hgGateway

and then clicking "Click here to reset"

After doing that you will need to select "Mouse" again.

Sorry for the inconvenience.

Vanessa Kirkup Swing
UCSC Genome Bioinformatics Group


----- Original Message -----
From: "Ruth Bennett" <[email protected]>
To: [email protected]
Sent: Thursday, November 18, 2010 1:27:33 AM GMT -08:00 US/Canada Pacific
Subject: [Genome] Mouse Browser window is white & completely blank

Hi,
This morning I have been unable to view the browser window for mouse.
I have tried to search for gene name, Ensembl ID & even by BLATing some 
sequence. This always ends up with a blank browser window.
Please could you tell me when this is likely to be fixed?
Thanks
Ruth


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