Hi Alejandro, Please do a cart reset from the gateway page. This can be done by going to this page:
http://genome.ucsc.edu/cgi-bin/hgGateway and then clicking "Click here to reset." Please note that resetting your cart will cause you to lose any custom tracks you may have. Sorry for the inconvenience. If this doesn't fix the problem you are seeing, please let us know. Thank you, Mary --------------------- Mary Goldman UCSC Bioinformatics Group On 11/23/10 4:25 AM, Alejandro Laudicina wrote: > To whom it may concern, > For several days I've been trying to use the database and on many occasions > a malfunction occurs. the screen simply goes blank and nothing appears. There > is some problem with the database? > Thank you very much > Alejandro Laudicina > _______________________________________________ > Genome maillist - [email protected] > https://lists.soe.ucsc.edu/mailman/listinfo/genome > _______________________________________________ Genome maillist - [email protected] https://lists.soe.ucsc.edu/mailman/listinfo/genome
