Hello, Laurent!

In order for bigBed to work via bigDataUrl
with ftp, your server must support both the
SIZE and REST commands.

You can ask your admins to enable these features
on the FTP server.  Or you can try locating
your data on another ftp or http server.

-Galt

> On 2/15/11 2:59 PM, Laurent Bianchetti, Dr. wrote:
>> Hello Ann,
>>
>> I am sorry to disturb you. But I have got a problem regarding the
>> bigbed file.
>> And i would be very grateful if you could help.
>>
>> On the 27th of January you sent an e-mail about BigBed files.
>>
>> I have copied and pasted the following track line in the data text box
>> of the Custom track UCSC genome web interface
>> http://genome.ucsc.edu/cgi-bin/hgCustom (cf attached jpeg file)
>>
>> track type=bigBed name="Agilent" description="Agilent Probe
>> Localizations"
>> bigDataUrl=ftp://bess.u-strasbg.fr/pub/Bianchetti/BED/sample_bigbed.bb
>>
>> and I got the error message:
>> Error ftp server error on cmd=[SIZE
>> /pub/Bianchetti/BED/sample_bigbed.bb ] response=[500 'SIZE
>> /pub/Bianchetti/BED/sample_bigbed.bb': command not understood. ]
>> Couldn't open ftp://bess.u-strasbg.fr/pub/Bianchetti/BED/sample_bigbed.bb
>> It seems that the sample_bigbed.bb file cannot be opened
>>
>> However, when I copy/paste this ftp adress in a web browser, I can get
>> the file which is located in a remote server.
>>
>> I would be very grateful to you if you could help.
>>
>> Regards
>>
>> Laurent
>>
>> BIANCHETTI Laurent
>> Ingénieur de Recherche INSERM
>> Prof. David Y. Thomas Laboratory
>> Department of Biochemistry
>> Mc Gill University
>> Irving Ludmer Building, room 326
>> 1033 Pine Avenue West
>> Montreal, Quebec, H3A1A1
>> CANADA
>>
>> Phone:00-1-514-398-1341
>> Fax:00-1-514-398-4866

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