Hi Federico,

I sent this over to one of our mirror experts who had this to say:

"These are very odd error messages. When we see a compressed file,
we use the command 'gzip' (for .gz files) to uncompress the incoming
data in a unix pipeline command. This could cause the creation
of a pipe file handle in the /tmp/ directory which should be writable
via the Apache process, but maybe they have Apache locked down so it
can not do that. They may need to check permissions on the /tmp/
directory (which should always allow all permissions for any process)
or they need to check their Apache configuration to see if it has
some limitation on running unix pipeline commands."

If you make these checks and still have no luck, just let us know: 
[email protected]

-
Greg Roe
UCSC Genome Bioinformatics Group


On 5/9/11 9:17 AM, Federico De Masi wrote:
> Dear UCSC devs and users,
>
> Before I can deploy my in-house version of the UCSC Browser, I need to
> tweak the last bit, ie: customTracks.
>
> So far, it works a charm when using non compressed files. They load,
> show up etc etc. As soon as I try to upload a .gz track, all hell breaks
> lose.
> I get:
>
> - Operation not permitted error from setpgid(8638, 8637)
>
> and
>
> - Can't start query:
> select genome from dbDb where name = 'syboss_hg19'
> - mySQL error 2006: MySQL server has gone away
>
>
> I am pretty sure it has to do with the decompression of the gz file, but
> I give up. I tried many things, but can't find a solution.
>
> Please, help meeeeee :)
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