Hi Jing, I was able to upload your bam file without any errors. If file size is not the issue, it may be a transient problem with the ftp server; it is not a software problem on our end. You could try to use another ftp or http server to serve your data.
Please contact us again at [email protected] if you have any further questions. --- Luvina Guruvadoo UCSC Genome Bioinformatics Group On 10/30/2011 10:54 AM, Huang, Jing (NIH/NCI) [E] wrote: > Dear Vanessa: > I tried it again and this time it does not work. I feel that this > problem is intermittent. Sometimes, it works. Sometimes, it doesn't. I > thought it is because my file is too big. But even tried smaller .bam file, > it still gives the same problem. > Thanks. > > Best, > Jing > > From: Vanessa Kirkup Swing [mailto:[email protected]] > Sent: Thursday, October 27, 2011 2:29 PM > To: Huang, Jing (NIH/NCI) [E] > Cc:[email protected] > Subject: Re: [Genome] bam file upload > > Hi Jing, > > We tried accessing your files and were able to do so. Can you try doing it > again? Does it always fail or does if fail intermittently? Please send your > response [email protected]<mailto:[email protected]> so our entire > team can help. Thanks! > > Vanessa Kirkup Swing > UCSC Genome Bioinformatics Group > > ---------- Forwarded message ---------- > From: Huang, Jing (NIH/NCI) > [E]<[email protected]<mailto:[email protected]>> > Date: Thu, Oct 27, 2011 at 6:46 AM > Subject: [Genome] bam file upload > To: > "[email protected]<mailto:[email protected]>"<[email protected]<mailto:[email protected]>> > > > Dear Luvina: > Thank you for your information. I tried several times and it still > gives me the same error message: > > Error Can't access L.bam's bigDataUrlftp://helix.nih.gov/pub/huangj3/L.bam > and/or the associated index fileftp://helix.nih.gov/pub/huangj3/L.bam.bai: > ftp server error on cmd=[] response=[421 Service not available. ] ftp server > error on cmd=[USER anonymous ] response=[] > > I can access the ftp site, it is working. No sure what is problem? > Thank you. > > Best, > Jing > > P.S. Today, it works. I can upload the bam file. > > > Jing Huang, PhD > Head, Cancer and Stem Cell Epigenetics > Laboratory of Cancer Biology and Genetics > Center for Cancer Research > National Cancer Institute > 37 Convent Dr. Building 37/Rm 3140A > Bethesda, MD 20892 > Tel: 301-496-2202<tel:301-496-2202> > http://ccr.cancer.gov/staff/staff.asp?profileid=14704 > > > _______________________________________________ > Genome maillist [email protected]<mailto:[email protected]> > https://lists.soe.ucsc.edu/mailman/listinfo/genome > > _______________________________________________ > Genome maillist [email protected] > https://lists.soe.ucsc.edu/mailman/listinfo/genome _______________________________________________ Genome maillist - [email protected] https://lists.soe.ucsc.edu/mailman/listinfo/genome
