Hi David, Please see this previously answered mailing list question for a list of IP addresses:
https://lists.soe.ucsc.edu/pipermail/genome/2010-September/023596.html Best regards, Pauline Fujita UCSC Genome Bioinformatics Group http://genome.ucsc.edu On 2/14/12 7:44 AM, David Hoover wrote: > Hi Greg, > > What are the IP addresses associated with UCSC Genome Browser? Our FTP > server may be blocking them because it thinks they are DOS attacks. > > David Hoover > Helix Systems > > On Feb 14, 2012, at 9:34 AM, Kc, Dukka (NIH/CIT) [C] wrote: > >> Hi David >> >> Thank you so much the other day. I contacted UCSC people and they >> suggested to ask you guys. >> May I kindly request you to look into this? >> >> >> Thanks >> Dukka >> >> On 2/13/12 6:47 PM, "Greg Roe"<[email protected]> wrote: >> >>> Hi Dukka, >>> >>> Our system admins checked everything out on our end. We think there's >>> possibly a firewall issue on your end. Please ask your system >>> administrators to take a look at this issue. Perhaps they've blocked >>> some of our IP address. >>> >>> Let me know how it turns out. >>> >>> Please let us know if you have any additional comments or questions: >>> [email protected] >>> >>> - >>> Greg Roe >>> UCSC Genome Bioinformatics Group >>> >>> >>> >>> On 2/13/12 8:52 AM, Kc, Dukka (NIH/CIT) [C] wrote: >>>> Dear Sir/Madam >>>> >>>> I am using UCSC's genome browser and getting some FTP error. >>>> Basically in the Paste URLs or data box I am pasting, >>>> track type=bigWig name="Rat polya night" description="Rat polya night" >>>> bigDataUrl=ftp://helix.nih.gov/collab/kcdb/public/Rat_polya_night_bgaspli >>>> t.bw >>>> >>>> >>>> And I get this error message >>>> >>>> error ftp server error on cmd=[] response=[421 Service not available. ] >>>> ftp server error on cmd=[USER anonymous ] response=[] Couldn't open >>>> ftp://helix.nih.gov/collab/kcdb/public/Rat_polya_night_bgasplit.bw >>>> >>>> >>>> Any help will be highly appreciated. >>>> >>>> >>>> ------------------------ >>>> Dukka KC (Ph.D.) >>>> Contractor, SRA International, Inc. >>>> MSCL/DCB/CIT/NIH >>>> Building 12A, Rm 2003 B >>>> 12 South Dr. >>>> Bethesda, MD, 20892 >>>> 301-451-2112 >>>> [email protected] >>>> >>>> >>>> _______________________________________________ >>>> Genome maillist - [email protected] >>>> https://lists.soe.ucsc.edu/mailman/listinfo/genome > > _______________________________________________ > Genome maillist - [email protected] > https://lists.soe.ucsc.edu/mailman/listinfo/genome _______________________________________________ Genome maillist - [email protected] https://lists.soe.ucsc.edu/mailman/listinfo/genome
