Hello, Hui.

I have been using the Table Browser today with no problems.  I just
attempted to recreate your problem by creating an input file with some
RefSeq IDs and was able to successfully view the output.  Can you verify
that you are using the Table Browser at http://genome.ucsc.edu and not at a
mirror site?  If it is indeed our site, you should first attempt to reset
your cart by clicking the "click here" link just below the "get output"
button in the Table Browser.  If resetting your cart does not fix the
problem, please send me one of your input files so I can attempt to recreate
the problem.

Please contact us again at [email protected] if you have any further
questions.

---
Steve Heitner
UCSC Genome Bioinformatics Group

-----Original Message-----
From: [email protected] [mailto:[email protected]] On
Behalf Of Jia, Hui
Sent: Wednesday, June 27, 2012 12:33 PM
To: [email protected]
Subject: [Genome] question for downloading bed format data from table
browser

Dear Sir/Madam,

I have a question about downloading data from table browser. I have a list
with ESTs, Refseq genes, and mRNAs and I want to get bed format for those
genes. Usually I upload the list and download bed format data three times by
choose different tables: refgene, all_mRNA and all_EST. It works. But today,
after I uploaded list, the table browser displayed as Q_fig1.jpg I attached,
and after I click "OK", it displayed Q-fig2.jpg and can not go back to table
browser.  Could you help me why this happened and How can I download bed
format data?
Thanks in advance

Hui Jia, Ph.D.
Post-Doctoral Fellow
Lipovich lab
Center for Molecular Medicine and Genetics School of Medicine Wayne State
University
540 E. Canfield St.
3238 Scott Hall
Detroit, MI 48201-1928
U.S.A.

[email protected]
Office Phone +1 313-577-9637, Fax +1 313 577 5218a

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