On Monday 21 February 2005 06:00 pm, Manuel McLure <[EMAIL PROTECTED]> 
wrote:
> > Manuel McLure wrote:
> >>It's called "not changing things that people depend on", AKA
> >> "backwards compatibility."
>
> Nick Rout wrote:
> > How about treating it as a lesson in "not depending on things that
> > might change" and/or "R'ing TFM"
>
> Ciaran McCreesh wrote:
>  > If you want to depend upon undocumented coincidences, that's entirely
>  > your affair. Don't complain when things break, however.
>
> It's becoming pretty obvious that although you are very smart people,
> you wouldn't last a day in a customer support environment. If I gave
> that answer to my customers, I'd be fired before the day was over.
> Sometimes the fact that you're technically right is not enough.

That's absolute BS.  It's is perfectly acceptable for my video card 
manufacturer to say "We don't support linux; use a supported OS" when I 
call to ask for linux drivers--even if it was working before.  It's also 
perfectly acceptable for mailing-list administrators to say "We don't 
support filtering on To/CC; use a supported header for filtering" when you 
try to filter on the wrong header--even if it was working before.

If a provider for any service specifies some interface and you use an 
unsupported one that just happens to work, you don't have a right to gripe 
when it finally breaks.

-- 
Boyd Stephen Smith Jr.
[EMAIL PROTECTED]
ICQ: 514984 YM/AIM: DaTwinkDaddy
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