How else do we know about problem hardware and vendors with Linux - if
it is fixable we get to know about it, if not we find out why and gain
from that.  Is this gentoo relevant? Yes and no - such publicity is what
makes manufacturers sit up and take notice and gentoo as well as linux
in general will benefit - but not if we accept it and hide our heads in
the sand.

As well as poor hardware, netgear support sucks.  In OZ we are supported
out of asia by people who dont understand english or our culture (Oz has
a culture?) - it took many days/emails until it was escalated to the
point where I got to email a westerner who understood what I was trying
to say.  In my case it was a firewall/router that would go to sleep:
reccomendation was to upgrade to beta, unsupported drivers.  "It doesnt
work, sorry" ... In the end I left a linux box up 24 hrs sending
keep-alives, so the windows boxes would still have net access in the
morning.

Ive stopped reccomending anything netgear as I can bear hardware that
takes some time to get going, but not in combination with non-existent
support AFTER you have paid your money.

BillK


On Tue, 2005-04-05 at 20:32 -0700, Matthew Marlowe wrote:
> >> > Allthough I am not sure this is the best place for a personal rant 
> >> > against
> >> > some company, I am sorry to hear of your bad luck.
> >> 
> >> Maybe not, but here is another one that is a prime example of why not to
> >> trust netgear:
> >> 
> 

> 
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> 

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