On Fri, 8 Jul 2005, Antoine wrote: > The boss has given me a project that will involve having people log in > to a server to post feedback-like questions/complaints and be able to > review their previous/current complaints. > Basically, the people send things that need to be actioned, and if they > don't get actioned (I think they are emails but I am not sure...) then > they need to be able to enquire about what/why/how. The feedback will be > answered by a person. > From what I know it looks like some kind of bug tracking system would be > ideal, though of course it shouldn't look like a bug tracking system. > This would certainly be possible with php+database but he is looking for > something that will be very quick to implement. He basically said if > there is no development (just config) necessary then I can do what I > want - and what I want is to install Gentoo at work! So something in > portage would be ideal :-).
This sounds like a trouble ticket system. Do a Google for "open source trouble ticket system" - there are several out there. -- Aj. -- [email protected] mailing list
