>>> This is where it gets tricky. You identify the last router in the list >>> for which you have an address or name, and contact the NOC team for that >>> organization. Ask them for the next hop in routing for the destination >>> address you are trying to ping and hope that they will be kind enough to >>> help you out. >> >> Oh man that's funny. Really? Let's say they do pass along the info. >> Then I hunt down contact info for the culprit router based on its IP >> and tell them their stuff isn't working and hope they fix it? >> Actually, since the last IP displayed is from AT&T and my server's ISP >> is AT&T, I suppose it's extremely likely that the culprit is either an >> AT&T router somewhere or my own server and I could find out by calling >> AT&T. > > Well, I did try to convey a sense of what it sometimes takes to deal > with such things. Usually your ISP deals with it for you and you'd be > amazed how often they pick up the phone to do exactly what I described.
You did, and I suppose it has to come down to that at some point. Thank you for your help Alan. - Grant
