On 11/5/07, Stroller <[EMAIL PROTECTED]> wrote: > > On 5 Nov 2007, at 23:08, Mark Knecht wrote: > > ... > > I have a printer attached to a machine at a remote location. The > > user says he cannot print. He used to be able to. When I run firefox > > though a tunnel and look in CUPS it says the printer is online but any > > job, including printing a test page, immediately shows up as 'stopped' > > in the print queue... > > Have you tried restarting CUPS? > > CUPS often hangs here & `/etc/init.d/cups restart` has always got it > going again. > > I'm inclined to think the machine is a user's desktop & he's already > rebooted it, but you need to tell us this so we can help you better. > For all we know the machine could be a server stuck in a cupboard & > he doesn't dare to power-cycle it. > > You can also run `lsusb` at the command line & post the output to the > list. Likewise CUPS has command-line utilities - eg: `lpadmin`, > `lpinfo` & `lpstat` - that you can use to obtain diagnostic output > suitable for posting here. > > Stroller.
Thanks. I found the problem. Apparently in my haste to clean things up I commented out ~x86 on cups and gimp-print. With the sable version this printer just doesn't work. With the ~x86 versions it does. It does cause me to ask shy are these versions masked for so long, but that's the subject of another email thread I don't really want to be part of! ;-) Anyway, thanks. All's fine as far as I can tell from here. No one is at the printer but now I can at least print a test page and have the CUPS queue tell me it completed. Cheers, Mark -- [EMAIL PROTECTED] mailing list
