Hi Phil,
When something is available for
> free, and works at a particular version, the budget justification needs
> something valuable to the business that cant be got for free.
I slightly disagree here - corporations, at least the conservative ones,
like having paid support for things. It makes management happy, they get
someone to blame when it goes wrong. Doesn't even have to be good support -
over half of our support is rubbish or worse (I wish I was exaggerating),
but we pay a fortune for it anyway.
With that in mind, plus because we had a little budget and a few things we
wanted fixing, I had the powers that be pay for GeoServer support from a
commercial provider. There are plenty out there to choose from, and so far
we're very happy with what we've got. For bonus points, the entire
community gains rather than just some shareholders somewhere. We've had
several JIRA's fixed like this, and support is actually quite cheap - you
might want to consider that for getting 5738 or other important bugs
resolved.
I think the people who use it as "its free" and don't pay for support
aren't using it in a mission-critical application. They're unlikely to ever
pay.
Jonathan
On 15 May 2013 02:37, Phil Scadden <p.scad...@gns.cri.nz> wrote:
> Well I appreciate the position but it makes for a difficult for users.
> Most OS communities that I have been involved in prioritize regressions
> but the geoserver/geotools set up is different. The contracted
> extensions to geoserver/geotools functionality make it great actually
> that functionality. On volunteer effort, it would never happen or only
> very slowly. On the other hand, the need to contracted-for stuff in
> geoserver also seems to force a "damn the torpedoes - full steam ahead".
>
> The only way forward that I can see would be change to its funding model
> - making it more like say Sencha's Extjs. At some level, it is free, but
> some big incentives to subscribe beyond just support. To get more money
> for fixing stuff, there is a need to make buying a subscription more
> attractive to company budget rounds. When something is available for
> free, and works at a particular version, the budget justification needs
> something valuable to the business that cant be got for free. Maybe if
> Geosolution had a paid-for only version of Geoserver/geotools that was
> always the real release version and fully supported, while previous
> version was still free? This is would massive change to development
> model and structure but would it be worth it if led to more resources
> for fixing bugs? I'd +1 but I am conspicuously not contributing the code.
>
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