Hi,
I have gathered some experience from trying to sort out GDAL and Geoserver
tickets, some of them pretty old with original reporters disappeared from the
community. I can’t give a recommendation what is the best but I share my
observations.
I would say that annexed data are very valuable for reproducing issues and the
older the ticket gets the more essential the data come. It does not really
matter where the attachments are stored but links should stay available for
several years and all sort of files should be allowed – binary data, zip files,
XML. It would of course make it easier for those who report issues if they
would not need to upload attachments to other services with other user accounts.
GDAL is using trac and allows small attachments. GDAL tickets often relate to
biggish images or vector data samples. Sometimes external links stay alive
amazingly long time but sometimes they disappear within weeks which is not
good. By the way, I like the GDAL timeline http://trac.osgeo.org/gdal/timeline.
What I do not is that comments in GDAL trac can’t be edited; I tend to do lots
of typos.
QGIS seems to run their own Redmine tracker which allows 5 MB sized
attachments. Possibility to sort tickets by Last Updated column is very nice is
someone wants to check what is generally going on. Some QGIS developers do lot
of work by checking their tickets at a few times per year and keep them
up-to-date.
Mapserver project is using github issue tracker. Only small image attachments
are supported. Mapserver developers do not pay attention to old tickets.
OpenJUMP is using a bug tracker from SourceForge. It supports attachment and
other common tracker features but our not so popular project has only 30 open
bugs and those could be handled on any piece of paper.
-Jukka Rahkonen-
Andrea Aime wrote:
On Sun, Mar 1, 2015 at 9:48 PM, Robert Coup
<[email protected]<mailto:[email protected]>> wrote:
I've worked with non-profit/OSS organisations before that have used OnDemand -
AFAIK you just have to apply and they approve it.
https://www.atlassian.com/software/jira/pricing "Qualified open source projects
can receive free subscriptions for Atlassian Cloud offerings."
Note that the abilities to a) use your own domain (eg.
jira.geoserver.org<http://jira.geoserver.org>), and b) install most 3rd-party
plugins isn't available with the Cloud/OnDemand offerings.
Interesting indeed. I don't believe we use plugins right now, but of course it
would be nice to
have the DVCS connector to mimic some of the integration GitHub provides on its
issues
https://marketplace.atlassian.com/plugins/com.atlassian.jira.plugins.jira-bitbucket-connector-plugin
Do you know if this is "third party"?
Cheers
Andrea
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