Sounds like a good approach, thanks for preserving the links to some
degree. Not sure how many external documents link to these pages.

Reading the commercial support page - I think we could remove the language
about "myths" since the wording is from the dawn of time before there was a
tradition of open source companies providing support.

I think we could also rebalance the experienced providers page to list
organizations...

- core contributors - currently volunteer / take responsibility is some
capacity
- experienced providers - acknowledge organizations that have contributed a
feature on behalf of their customers ... recently (say in the last two
years?)

--
Jody Garnett

On 26 July 2016 at 05:34, Andrea Aime <[email protected]> wrote:

> Hi,
> when facing this menu, it seems that some users are getting confused:
>
> [image: Inline image 1]
>
> I asked today a user not to open tickets before discussion, and the answer
> was "Sorry, but Issues tracker was the first choice I have seen on the main
> page of GeoServer."
> I cannot blame him, "communication" is a tad generic, while "issue
> tracker" is clear,
> without some quiet time to explore the other menu entries, I would have
> probably done the same.
>
> The way things are setup, it also means that nobody will read the issue
> tracker guidelines
> embedded in the "communication" page because they have a direct link to
> the tracker there.
>
> What about we:
>
>    - Rename Communication to "Mailing lists and contacts" or just
>    "Community Support" (maybe moving "Commercial Support" right below it to
>    better show the two alternatives)
>    - Probably remove IRC from the communication page (anyone still using
>    it?)
>    - Make a issue tracker page and move there the issue tracker
>    description now found in "communication", or just copy the directions now
>    found in the tracker home page.
>
> Opinions?
>
> Cheers
> Andrea
>
> --
> ==
> GeoServer Professional Services from the experts! Visit
> http://goo.gl/it488V for more information.
> ==
>
> Ing. Andrea Aime
> @geowolf
> Technical Lead
>
> GeoSolutions S.A.S.
> Via di Montramito 3/A
> 55054  Massarosa (LU)
> phone: +39 0584 962313
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>
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