That seems sensible and will likely improve the quality of Jira issues,
not to mention getting users help more quickly.
Kind regards,
Ben.
On 12/11/17 23:22, Andrea Aime wrote:
Hi,
the current user interface invites the user to open a bug report whenever
an exception occurs.
The code for that message is here:
https://github.com/geoserver/geoserver/blob/44bacafcf1352bfe0b1836262df686fd58036585/src/web/core/src/main/java/org/geoserver/web/GeoServerErrorPage.html#L7-L11
We are getting a number of these reports on severely outdated versions of
GeoServer,
or related to user errors, or causing duplicated reports, or just missing
the necessary context
to do anything about it (e..g, they are often poor report)
I would like to propose switching that message to invite users report on
the user list
instead, where more people can follow up with them, get the information
actually needed
to address them, and perform a minimum of vetting before a report is opened.
Opinions?
Cheers
Andrea
==
GeoServer Professional Services from the experts! Visit http://goo.gl/it488V
for more information.
==
Ing. Andrea Aime
@geowolf
Technical Lead
GeoSolutions S.A.S.
Via di Montramito 3/A
55054 Massarosa (LU)
phone: +39 0584 962313
fax: +39 0584 1660272
mob: +39 339 8844549
http://www.geo-solutions.it
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