I have created a new raster layer using a GeoTIFF (3.1GB), when I go to
layer preview, I can see the layer up to zoom level 16, but it disappears
after that, returning a blank screen. I'm facing the same behavior when I
add it as a WMS layer in OpenLayers application

What might be the problem?

Here is the log file for the geoserver -
https://drive.google.com/file/d/1OdVjURVidymCMGMayxuy15-Gw8Dg7ChX/view?usp=sharing
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