Hi,
this issue is unusual, does not ring a bell (did not see it before).
If you get no errors in the GeoServer logs, it's likely that GeoServer has
seen no issue.
I see you're on Windows, wondering if it might be related to some firewall
configuration instead?
Generally speaking, I'd look in potential network related issues (either
hardware or software ones).

Cheers
Andrea


On Wed, Nov 21, 2018 at 2:59 PM Samthony <sam.groc...@earthsense.co.uk>
wrote:

> Hello all,
>
> I have set up a GeoServer for the small company I work for and have been
> learning along the way. A summary of our current operation is we serve up
> TIF file layers using WMS through a) OpenLayers (through a URL) and b) QGIS
> (importing as WMS layer).
>
> We have had an issue which crops up mostly when trying to connect to the
> WMS
> service through QGIS, but has also occurred when trying to load an
> OpenLayers link. The GeoServer console will seemingly freeze and nothing
> new
> will be outputted regarding the action. The application (OpenLayers or
> QGIS)
> will either become temporarily unresponsive or just sit there loading,
> until
> another request is made (usually by loading another OpenLayers layer). The
> frozen application will then either resume as normal or fail the action, so
> it's almost like the second request boots GeoServer back into action.
>
> I have tried using logs to diagnose the issue (connecting to WMS through
> QGIS until it freezes, then attempting to fix by loading a layer through
> OpenLayers) and have found that the problem isn't reported when the
> connection fails, and when it does succeed the following is outputted
> (which
> seems to be just standard logging, no error):
>
> 2018-11-21 13:03:22,589 INFO [geoserver.wms] -
> Request: getServiceInfo
> 2018-11-21 13:03:22,605 INFO [geoserver.wms] -
> Request: getCapabilities
>         Namespace = null
>         UpdateSequence = null
>         Version = 1.1.1
>         Request = GetCapabilities
>         BaseUrl = http://xx.xx.xx.xx:xx/geoserver/
>         Get = false
>         RawKvp = {REQUEST=GetCapabilities, VERSION=1.1.1, SERVICE=WMS}
>         RequestCharset = null
>
>
> I've tried extensive googling and can't seem to find anyone who's had a
> similar issue. Is anyone able to recommend further debugging steps or has
> had a similar issue before?
>
> Setup info: GeoServer 2.13.1 running on Java 1.8.0_161-b12 64 bits, running
> on Windows Server 2012 R2 Standard
>
> Cheers
> Sam
>
>
>
> --
> Sent from:
> http://osgeo-org.1560.x6.nabble.com/GeoServer-User-f3786390.html
>
>
> _______________________________________________
> Geoserver-users mailing list
>
> Please make sure you read the following two resources before posting to
> this list:
> - Earning your support instead of buying it, but Ian Turton:
> http://www.ianturton.com/talks/foss4g.html#/
> - The GeoServer user list posting guidelines:
> http://geoserver.org/comm/userlist-guidelines.html
>
> If you want to request a feature or an improvement, also see this:
> https://github.com/geoserver/geoserver/wiki/Successfully-requesting-and-integrating-new-features-and-improvements-in-GeoServer
>
>
> Geoserver-users@lists.sourceforge.net
> https://lists.sourceforge.net/lists/listinfo/geoserver-users
>


-- 

Regards, Andrea Aime == GeoServer Professional Services from the experts!
Visit http://goo.gl/it488V for more information. == Ing. Andrea Aime
@geowolf Technical Lead GeoSolutions S.A.S. Via di Montramito 3/A 55054
Massarosa (LU) phone: +39 0584 962313 fax: +39 0584 1660272 mob: +39 339
8844549 http://www.geo-solutions.it http://twitter.com/geosolutions_it
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Please make sure you read the following two resources before posting to this 
list:
- Earning your support instead of buying it, but Ian Turton: 
http://www.ianturton.com/talks/foss4g.html#/
- The GeoServer user list posting guidelines: 
http://geoserver.org/comm/userlist-guidelines.html

If you want to request a feature or an improvement, also see this: 
https://github.com/geoserver/geoserver/wiki/Successfully-requesting-and-integrating-new-features-and-improvements-in-GeoServer


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