Found this and a reference to "iomart" in email from James from 2004...
I will send email to their [EMAIL PROTECTED] address.
Jody
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Our domain is registered via easyspace.co.uk which appears to be a
'brand' of iomart.com. All all my attempts to communicate with
easyspace have failed so I am CC this message to iomart addresses I
found on their website.
Every attempt to add an entry to the zone table ultimatly creates an
error and the support guidelines on moving the default dns address so
that I can use an external zone managment solution also do not work.
('Add services' only gives me the option of deleting the geotools.org
domain)
The only option which WILL work is to move the domain to a new
registrar but this will cost 50 uk pounds - though paying this feels
rather like giving in to blackmail.
Our sites and version control sites have been offline for nearly a
week and is causing no end of trouble. Easyspace is a mess and its
support system appears to be a blackhole staffed by a autoreply bot.
Can someone at iomart (matt perhaps??) please respond to this message
to let me know that there are at least some humans working over their
who are prepared to give some help!
James Macgill
---------- Forwarded message ----------
From: James Macgill <[EMAIL PROTECTED]>
Date: Mon, 29 Nov 2004 10:45:48 -0500
Subject: Re: Ticket #66270 - Domain Zone Configuration
To: "[EMAIL PROTECTED]" <[EMAIL PROTECTED]>
Cc: [EMAIL PROTECTED]
Please read and respond to:
http://helpdesk.easyspace.com/view.php?ticketref=7447-UDXV-6436
Our zone table was deleted without waning about a week ago and so far
any attempt to repopulate it fails. The situation is getting
desparate and so far all my attempts to communicat with easyspace have
fallen on deaf ears.
James Macgill
On Sat, 27 Nov 2004 18:00:19 UT, [EMAIL PROTECTED]
<[EMAIL PROTECTED]> wrote:
> Domain Zone Configuration Request
>
> Ticket ID:66270
> CustomerID:10612802
> Company Name:Pennsylvania State University
>
> Dear Dr Macgill
>
> Domain Name: geotools.org
> Record Type:CNAME
> Current Value:
> Requested Value:128.118.97.66
>
> #101 - Generic: incorrect number of arguments supplied
>
> Your request has been UNSUCCESSFUL, due to incorrect information being
> supplied (see error message above)
>
> Please resubmit your request with updated information.
>
> If you require any further information please contact our support department
> Our opening hours are: Monday to Friday: 9am to 5.30pm.
>
> Please quote your ticket number in all communication with us.
>
> Thank you for choosing us.
>
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