On 20/12/2018 11:47, Mark Carroll wrote:
On 12 Dec 2018, Alan Milewczyk wrote:
On 12/12/2018 13:18, MacFH - C E Macfarlane wrote:
https://www.bbc.co.uk/programmes/b00p5wrk
As per subject and programme page link above, all the other episodes
of this series are available and have already downloaded aright, but
not #5. Does anyone know why?
Strange, the only version available is audiodescribed.
Ah but just found this on the BBC website:
https://www.bbc.co.uk/iplayer/help/programme-availability/programme-issues/history-of-christianity
They seem to have fixed that but made the same mistake with episode 6!
But, they seem to be generally in a bit of a mess at the moment, e.g.,
see https://www.bbc.co.uk/programmes/b0btrlvb/episodes/player and
compare with https://www.bbc.co.uk/programmes/m0001jg2 for Rise of the
Clans where the middle episode's labelled "signed" and appears to have
vanished. With luck they'll soon put some automated QA in place to flag
such obvious issues.
Moral, check the "programme issues and updates" page
(https://www.bbc.co.uk/iplayer/help/programme-availability/programme-issues).
Thank you, I had no idea this page existed.
-- Mark
YW. Whenever I have a download issue, my first port of call is to the
actual iPlayer page for that programme to see if it will play in
iPlayer. The next step is the "programme issues and updates" page to see
if there is a known problem with the programme. Following that I might
complete the form at https://www.bbc.co.uk/iplayer/help/contact. I do
have to say the Beeb are great at following up queries and I'll usually
get a response within a few days.
A
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