Chloe Uy: Please Boycott Zaifu, Rockwell and Isshin
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Please Boycott Zaifu, Rockwell and Isshin
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 Yesterday at 22:45
September 27, 2009

Dinner at 7pm, we were a hungry eager group of 10. Huge mistake to have
chosen Zaifu, Rockwell. (Same owner as Isshin) My son ordered katsudon and
as they were about to serve the dish, the rice bowl toppled over. Thinking
that no one saw what had happened, the server returned the food into the
bowl, used her hands to fix it and then SERVED IT! My son complained that he
saw it fall but the server denied it. My son insisted that he saw what
happened and had it changed. I immediately confronted the server and all she
did was say sorry and that it won't happen again. (IT BETTER NOT!) I asked
for the manager or the supervisor, then I saw the server talk to the cashier
regarding the issue. Apparently, the manager was not around. I complained to
the cashier and asked for the name and number of the manager. I also asked
for the manager's cellphone number but she said she didn't know. She wrote
on a piece of paper: TERESITA VARGAS and a landline number. I asked to
borrow their landline but the cashier said they didn't have.

I returned to my table and used my cellphone to call the landline number. It
rang and so did the phone by the cashier!! I got so furious and walked back
up to them. They did not give me the contact number of the manager instead
they gave me the store's number. At this point, they then claim that they
have no way to get in touch with the manager even if problems arise. Is this
how they run their business? I told them they were a bunch of liars.

Outside, I saw the server reporting to a well dressed lady and I figured she
was Teresita Vargas. In fact a friend of mine who also ate in Zaifu that
night confirmed she was the owner. I told my friend what happened.

Right after we parted ways, I saw my friend talking to Teresita Vargas.
After their short conversation, I expected her to enter her restaurant and
do what a manager/owner should have done. Settle the issue, talk to me and
then to the server. No. Instead, she walked away as she saw me about to
approach her. I was just going to ask her to re-train her staff for the sake
of her clients.

Please boycott Zaifu and Isshin. Gross. Poor Management. Poor Sanitation. ut
to approach her. I was just going to ask her to re-train her staff for the
sake of her clients.

Please boycott Zaifu and Isshin. Gross. Poor Management. Poor Sanitation.

PLEASE PASS!

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