hi carol,

of course I have personal things to use the GIMP for (and use the GIMP
only) - otherwise I wouldn't have spent any time and effort in this! I
somehow got the impression that you think I came here to 'humiliate' the
GIMP. That's absolutely not the case!! 

I've been using the GIMP (under SuSE/Linux) for four years now, but not
on a regular basis (between 0 and 2 hours a week). Usually, I utilise it
for image manipulation, and to create prototypes/screenshots of software
conceptions. As every user of any complex software I'm sometimes faced
problems, e.g do not find a certain function, do not understand an
option or the like. In order to identify and prioritise such problems,
it is important to observe other users while interacting with the
software (to identify if it's only a personal problem, or if others have
the same difficulties). After a while, a developer or heavy user will no
longer recognise the problems she/he encountered when first using the
software, because she/he got used to it. But imagine occasional users:
It is very hard to them to remember all the shortcuts, functions, etc.,
especially when they are complex. Sometimes it's really astonishing for
developers to watch 'real' users interacting with their software!

The GIMP is a great tool, and I think it sould not be the goal of the
GIMP to make it a software for professionals only. I never wanted to 
change the concepts of the GIMP or anything like that - each of you has
spent way more time and effort in thinking of the best solutions! But
sometimes you can facilitate the entry point to learn a software by
quite small things (such as providing hints and tooltips, and a
intuitive menu structure). And that was the intention of the test.

I hope you understand my intentions a bit better right now!

Greetings,
/ellen


-- 
______________________________________________________

Ellen Reitmayr          email: [EMAIL PROTECTED]
Usability Engineer      mobil: +49.177.3325867
relevantive AG          fon:   +49.30.23455630
Zehdenicker Str. 21     fax:   +49.30.23455639
10119 Berlin            web:   www.relevantive.de
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