Why, Alexandre causes trauma..? I thought he was nice.

On Fri, Nov 16, 2018 at 12:40 PM C R <caj...@gmail.com> wrote:

> Happy you've found that support group you were looking for. :)
> Wishing you a speedy trauma recovery,
> -C
> On Fri, 16 Nov 2018, 11:04 Niccolo Brogi <nkkol...@gmail.com wrote:
>> ...in the meantime, I'm getting emails from people that see the whole
>> thing exactly like me, and I assume fear harassment and won't say it out
>> loud.
>> How sad is this culture you've created.
>> On Fri, Nov 16, 2018 at 9:50 AM C R <caj...@gmail.com> wrote:
>>> As someone who has worked many years alongside (at the desk next to)
>>> customer service reps, I can verify that no amount of organisation or
>>> pleasantries can quell the entitlement of anyone who thinks you owe them
>>> something. Be that x feature in GIMP, or x release date for the next GIMP.
>>> People are very much the same in that regard, and it's crushing to have to
>>> deal with it all the time.
>>> People can be banned from the mailing list if they make too much of a
>>> fuss, but I have to say Alexander's way of handling things is a nearly
>>> flawless mix of not taking any shit (which, after all, why should GIMP
>>> contribs suffer this after donating time to provide free software for the
>>> world?) and being concise and helpful to those who approach with a
>>> constructive attitude (as part of the community).
>>> We have not always seen eye to eye on things, but I'm always learning
>>> stuff about handing trollish behaviour from this mailing list, thanks
>>> primarily to Alex, also recognising the behaviour in myself and doing my
>>> best to avoid making the same mistakes as people who can only complain
>>> rather than be helpful (Alex PMs me if I go to far to the ranty side, even
>>> in his defence). So that definitely isn't broken.
>>> Alex saves us on a regular basis from having to deal with trolls on all
>>> our media platforms while keeping all ports of communication open for our
>>> users.
>>> Every project should have one, but he's ours! ;)
>>> Just my thoughts.
>>> -C
>>> On Fri, 16 Nov 2018, 08:17 Alexandre Prokoudine via gimp-developer-list <
>>> gimp-developer-l...@gnome.org wrote:
>>>> пт, 16 нояб. 2018 г., 6:40 Trevor Rose tarose.tre...@gmail.com:
>>>> >
>>>> > 3 — the solution to the problem is to tighten up your communications
>>>> > channels, and to use some other technology rather than just an email
>>>> group,
>>>> > and in which alternative system a person must be logged in, and each
>>>> post,
>>>> > thread and comment/reply is not only better organised, but can be
>>>> > identified as per user ID, GROUP, and ROLE ... PLUS AND MOST
>>>> > you can constrain each unit of communication by using mandatory
>>>> fields and
>>>> > filters, in order to force clearer communication and remove some
>>>> amount of
>>>> > abuse, while also being able to ban anyone who takes their passion
>>>> beyond
>>>> > an accepted threshold/limit.
>>>> >
>>>> Hi Trevor,
>>>> I'm afraid I'm not a big believer in technical constraints as means to
>>>> manage a community. We have a history of making it difficult for people
>>>> to
>>>> contribute to GIMP in any way. I would hesitate to make it even harder.
>>>> Your suggestion boils down to making initial communication more
>>>> complicated
>>>> while, indeed, more structured. It also seems to suggest some sort of
>>>> pre-moderation which puts a heavier burden on those of us involved with
>>>> moderation.
>>>> So mailing lists are a tool that keeps communication open enough and
>>>> takes
>>>> just about the right amount of time to keep our sanity at the cost of
>>>> rare
>>>> outbursts like this one.
>>>> Having said all that, I would still appreciate examples of what you
>>>> consider superior communication channels.
>>>> Alex
>>> _______________________________________________
>>>> gimp-developer-list mailing list
>>>> List address:    gimp-developer-l...@gnome.org
>>>> List membership:
>>>> https://mail.gnome.org/mailman/listinfo/gimp-developer-list
>>>> List archives:   https://mail.gnome.org/archives/gimp-developer-list
>>> --
>> Niccolo.
> --
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