james-camacho-ab commented on issue #12892:
URL: https://github.com/apache/arrow/issues/12892#issuecomment-1110178181

   @eitsupi @wjones127 Here's where I'm at as of today:
   - Clusters are no longer able to install arrow via CRAN; the error provided 
is pretty vague and indicates reaching out to DBX Support, which I have but 
haven't heard back yet
   - I've tried adding the init script from this 
[site](https://docs.rstudio.com/rspm/admin/serving-binaries/#binary-user-agents),
 but the cluster gives a "non-zero value returned" error when trying to run it
   - I can put that script at the top of my notebook before the library 
installation, but the installation is taking ~17 minutes to complete. Here's 
some relevant logs from that installation:
   ```
   * installing *source* package ‘arrow’ ...
   ** package ‘arrow’ successfully unpacked and MD5 sums checked
   ** using staged installation
   **** pkg-config not installed, setting ARROW_DEPENDENCY_SOURCE=BUNDLED
   trying URL 'https://github.com'
   downloaded 203 KB
   
   *** Using ubuntu-18.04 binary for ubuntu-20.04
   trying URL 
'https://arrow-r-nightly.s3.amazonaws.com/libarrow/bin/ubuntu-18.04/arrow-7.0.0.zip'
   Error in download.file(from_url, to_file, quiet = quietly) : 
     cannot open URL 
'https://arrow-r-nightly.s3.amazonaws.com/libarrow/bin/ubuntu-18.04/arrow-7.0.0.zip'
   *** No libarrow binary found for version 7.0.0 on ubuntu-18.04
   *** Found local C++ source: 'tools/cpp'
   *** Building libarrow from source
       For a faster, more complete installation, set the environment variable 
NOT_CRAN=true before installing
       See install vignette for details:
       https://cran.r-project.org/web/packages/arrow/vignettes/install.html
   ```
   Note that NOT_CRAN = TRUE is set as an environment variable within the 
cluster, so not sure why that warning is popping up. Happy to try any other 
ideas or hop on a Zoom / Teams call to screen share and work through it


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