Problem there is, "It is our practice not to disclose features before they
are public" isn't really true. Sure, months ago we didn't explicitly
acknowledge that we were working on an issue tracker, but we never denied it
either. People asked, we told them to stay tuned. When it was ready for
beta, a number of people noticed we were working on it and asked if they
could help test. We let them. But we didn't announce the feature before we
felt it was ready for everyone to use.
Plus I really hate that "PR speak". It always makes me feel like I'm
talking down to customers when I use that, and I don't like that. I don't
get that feeling when I can speak to you frankly about things... which leads
to...
The situation as thus. We don't HAVE a roadmap per-say, so I can't give you
one. Most of the time it works out to where we're working on one or two new
features, little enhancements to current features, and bug fixes across the
board. We work on what needs to be worked on, trying to keep a healthy
balance of the three areas. Things get done when they are done, and things
get done every day.
One of the reasons we avoid giving dates or saying we will implement
suggestions is that we don't (and frankly, can't) implement every
suggestion. If we're going to confirm the ones we will do, we have to deny
the ones we won't. Look at the reactions we've gotten here already, can you
imagine how users would react if we denied their requests? Would paying
customers feel their suggestions were more important? I'd really hate it if
users felt they had to be a paying customer for their ideas to be
considered. We welcome everyone's feedback, regardless of which plan
they're on.
Tekkub
Github Tech Support
http://support.github.com/
Join us on IRC: #github on freenode.net
Discussion group: [email protected]
On Wed, May 13, 2009 at 12:28 PM, Paul Miller <[email protected]> wrote:
>
>
>
> On May 13, 1:27 pm, Bryan Liles <[email protected]> wrote:
> > The correct answer is, "It is our practice not to disclose features
> before
> > they are public." With this this simple statement, you've answered the
> > question, and not come off as an elitist.
>
> "We don't work off a roadmap." <-- not elitist
>
> "The correct answer is," <-- elitist
> >
>
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