Source: Reports
June 21, 2001
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URL:
http://www.idrc.ca/reports/read_article_english.cfm?article_num=719
En fran�ais:
http://www.idrc.ca/reports/read_article_french.cfm?article_num=719


Linking Computers and Community Organizations in Senegal

How can community organizations successfully exploit the new information
and communication technologies (ICTs)? That is the issue confronting Rabia
Abdelkrim Chikh, an anthropologist and researcher with Enda Ecopole in
Senegal. As leader of a project that aims to demystify computers for young
people in some of the most crowded neighbourhoods of Dakar and its
outskirts, and make them a commonplace work tool, she has had some success.

How can community organizations successfully exploit the new information
and communication technologies (ICTs)? That is the issue confronting Rabia
Abdelkrim Chikh, an anthropologist and researcher with Enda Ecopole in
Senegal. As leader of a project that aims to demystify computers for young
people in some of the most crowded neighbourhoods of Dakar and its
outskirts, and make them a commonplace work tool, she has had some success.

Piloted by the NGO Enda Ecopole and aimed at "the appropriation and
exploitation of the new ICTs by community organizations in Senegal," the
project has been favourably received by the neighbourhood youngsters.

For Fatou Seye, a manager at the Centre de Ressources Communautaires (a
community resource centre) in the Khadimou Rassoul sector, the project has
helped to demystify computers. It is a forward-looking project, and
computers are much sought-after in Senegal, even in the most impoverished
communities. A young woman who worked for an association before joining
the project, Fatou points out that "computers enable people to store lots of
information, and to respond to numerous requests from local people, who are
mostly garage owners or shopkeepers. We aren't always able to
accommodate clients who want specifications, invoices, business cards
and so on."

Managers at the M�dina site, in the Blaise Senghor Cultural Centre, tell
the same story of unfulfilled demand, because of shortages of supplies and
the lack of equipment that is essential to the development of the community
resource centres � things like scanners and photocopiers.

Underlying philosophy

Ms Chikh sees this project � based on experimentation with members of
community organizations � as consistent with the Enda Ecopole philosophy,
whereby "sustainable development can take place provided that alternative
local economic practices are exploited and reinforced." The local economy,
unlike the informal sector, is an employment generator. What needs to be
done is to train the human resources in impoverished communities and set up
a system of collective management.

For this project, eight sites were selected in the most impoverished
neighbourhoods of Dakar and its outskirts: M�dina, Khadimou Rassoul, El
Baraka, Colobane, Yarakh, Pikine, Yeumbeul, and Rufisque. Each site is
equipped with a community resource centre that includes a telecentre and a
computer setup for word processing, designing business cards, printing
invitations, pressing books, and generating invoices, specifications and so
on.

Site managers

Each site is run by two local young people, who are selected and trained in
computer operation. They thus create their own jobs, and they take turns
training other young people while keeping an eye on the management of the
telecentre activities and which computer services are in demand. In the
view of Moustapha Ndiol and Awa Cheikh Ba, the managers of the M�dina
centre, "the project is very valuable from the training point of view, but
there are problems in the area of financial mangement: the community
approach discourages capital inputs, and the lack of equipment is
crippling, too."Yet the young people in M�dina and Khadimou Rassoul realize
that "startups are always difficult," and they trust that their patience
and perseverance will be rewarded one day.

The project's technical director, Modou Diouf, who has responsibility for
management and training, notes that of the eight sites, seven are already
operational and connected to the Internet. "The young managers catch on
quickly to the use of computers, and they very rarely call on their
trainers for help," he says. The modules are well designed and the young
people are quite capable of training other young people.

Field testing

Where management training is concerned, field testing is under way with a
view to making improvements. This action-research and training pilot
project shows that these communication tools can be useful to community
groups, and that it is time for development partners to help them acquire
more equipment. Given the community approach, and the fact that the target
communities are poor, the fees for services are too low to ensure rapid
cost recovery, but solutions could found through other sources of funding.

In Diouf's view, "computers and the Internet are not frills for the
underprivileged, and we have to go with the flow in this age of
globalization and interconnection of all economies."

Community involvement

Project leader Chikh says she is delighted by the level of involvement and
interest in the project. Community leaders, religious authorities, women �
everyone is pitching in to give the young people a brighter future. In
every neighbourhood, space has been found for the community resource
centres, and the selection of managers from among the youth of each
community was well received. An approach based on the creation of
self-employment, validation of existing local capabilities, improved social
organization � these are all values that must be preserved in order to
generate resources and ensure that the local economy makes a genuine
contribution to the reduction, if not the elimination, of poverty.

Aminata Tour�, Journalist Dakar


Copyright � 2001
International Development Research Centre

Reports online was conceived as a voice for Southern scientists and
researchers. The opinions expressed in articles found on the site are those
of the authors or the researchers. Publication on this site is not an
endorsement of research findings by the International Development Research
Centre (IDRC).




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