Dear GKD Members,

Many countries have already conducted e-readiness studies, while several
more appear to be considering e-readiness studies with the support and
encouragement of international donors. These efforts raise some major
concerns:

1. E-readiness needs to build on not to duplicate... The idea of
assessing national/institutional capacities is not new. It has been
around for a long time except for adding the prefix "e"- to confuse
governments, institutions and the rest of us. Telecommunications experts
and consultants have been producing t- readiness and t- strategies since
the Maitland report. Librarians and documentalists have been busy
producing i-readiness, i-strategies, following the New World Information
Order movement. I-strategies on developing National Scientific and
Technical  Information Systems (NATIS) were hot but now shelved forever.
The National  Information Infrastructure movement that began in the
early 1990s spurred a number of countries to produce "thick" documents
entitled "NII" plans. Driven by the African Information Society
Initiative and other economic and  globalization stimulus a number of
African countries have been developing  their national information and
communications infrastructure  (NICI) plans  as of the same time. Advice
on the need for national/institutional ICT  strategies is thus as old as
ICTs. (African countries were being advised to  install mainframe
computers to manage utilities as early as 1965.)  Although these thick
documents vary in quality, and in levels of stakeholder participation,
they all discuss the same thing. At the end the problem remains: Africa
is the ground for studies on studies, strategies on strategies and
readiness on readiness, with little or no action. Many institutions and
indviduals warn, but the cycle continues as fresh ideas emerge to run
away with...

2. E-readiness for what? The whole thing sounds as if countries are
getting ready to attack something to bring change overnight. Data and
observation show the opposite. Absolute poverty is deepening in Africa.
Even "key" economists that were enthusiastic about the impressive
African GDP growth in  the 1990s are conceding that structural
constraints, institutional weakness, external shock, debt, war,
draught, are haunting its macro-economic  performance. E-readiness
cannot happen in a vacuum. If macroeconomic performance is not going
anywhere, what else can e-readiness do?  How can one makes sure that
relative strength in e-readiness is really what it means? Is what it
means accepted universally or by a given country? Is there a universal
yardstick/criteria to compare countries in space and time?

3.  E-readiness methodologies need some revision. First, more work is
required in developing the right indicators for the right countries and
sectors. Beyond the problem of transposing issue of developed countries
to developing nations, diversity among African countries presents a
challenge. No two countries are/will be the same, thus one cannot
develop a e-readiness/e-strategy toolkit that works for Mali and Malawi
at the sametime and space (a friend of mine was suggesting to develop a
"comprehensive!" toolkit for national strategies in Africa recently :-;).
Second, a snapshot of the state of readiness is one thing, but
understanding  the underlying social, cultural, political setting and
the incentives that  led to the current situation in a particular
country is another. Experience  on the ground urges the need to move
away from simplistic "two-week"  snapshot figures to a fundamental
assessment of the actual ICT situation on  a long-term basis. This
requires more than commissioning studies to  consultants. E-readiness
may work better through support to poor professors  and graduate
students in Africa  - enabling them to build their national e-readiness
knowledge base, to understand their problems better and chart local
solutions.

4. We need to reduce confusing jargon... E-strategies in Africa have as
many names and versions as the consultants that produce them. Confusion
is abundant, what is the difference between e-strategies, national ICT
strategies and information policies or informatics policies? What does a
NICI plan mean? What is an ICT-led socio-economic development? What
should countries do - feed their people or produce e-strategies? These
were some of  the questions that raised in a recent meeting in
Johannesburg...

5. We need to streamline somehow what they are all about...Contents of
e-strategies vary - some are as thick as 500 pages, others short and
cooked.  Most emphasize dominant scenarios in developed nations -
liberalization,  universal access, competition, and infrastructure
development than the  social capability needed to define and implement
these strategies in the  first place. E-strategies need some order.
Effective e-strategies that are  working in Africa seems to emerge from
creative combination of local  knowledge base, external information,
participation of stakeholders and  action by all with a goal to make
differences to development and people. My  expereince over the last five
years shows that this is not as easy as  producing the strategies.

6. E-actions as an ultimate goal, not e-strategies/e-readiness. At some
point  countries need to graduate from e-readiness to e-strategies and
finally to  e-actions by human beings. As in the case athletics or
soccer, it is not  only the readiness, or the strategies that count but
also the final actions.  Africa has been short of actions, e-strategies
seems to add to the pile...  In a group of  experts conversation in a
recent meeting in Harare, it  occurred that there would be two options
for action 1) small steps that make  a difference and demonstrate that
ICTs are indeed useful 2) bold steps and large scale projects in one or
two areas that produce snawball effect at national level. As per small
steps, there are plenty of "best practices" within Africa and
elsewhere. Experience shows the latter requires some thought and
analysis on the ground...

7. On a final positive note, one indicator that is missing from
e-readiness assessment is a measure of "enthusiasm" of people on the
ground. From a small businesswoman to a local teacher, there are people
on the ground that make it easy to turn e-strategies to e-actions.  I
was in Mozambique recently to attend a national e-strategy
implementation symposium. I was amazed by the quality of work by local
people (experts) from all walks of life and by the leadership of the
President and the Prime Minister. What makes a difference to
e-strategies is this forward-looking leadership and action of people on
the ground. Africa has an abundant supply of these people... Perhaps
E-strategies should have strategies to search for these people and to
empower them. These will do better jobs than the pile of plans...

Thanks.

Lishan



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