UCLA community technology conference. 2.15.02.
Copyright 2002 Steve Cisler. Okay to post on other lists and non-profit
servers

Los Angeles has a great many projects focused on community technology
and innovative uses of ICT. One group that is leading the way at the
University of California Los Angeles is the Advanced Policy Institute in
the School of Public Policy and Social Research. They have a project to
collaborate with librarians in Nairobi, Kenya, to help them with the
African Virtual Library-Kenya.  Based on their successful project called
Neighborhood Knowledge Los Angeles (NKLA) , the AVLK project sent four
librarians to spend a week at the institute. During that time, Bill
Pitkin and his colleagues organized a one day conference on community
technology and invited some interesting people to talk about domestic
projects and several outside of the U.S.

It was an important visit for me, aside from the conference.  Just after
my Peace Corps service in Africa, I had been admitted to the African
Studies program to research the spread of Islam is Mauritania and
Senegal in 1967. However, the U.S. military felt my time should be spent
in other tropical climates, and I never attended the university, though
I did visit a friend who was also admitted to the program. This was my
first visit back to the campus after 34 years...

The morning of February 15 we arrived to register and have breakfast.
The Institute did not trumpet its own projects very much, but they
deserve a close study by readers of this short report. NKLA began in
1995 and continued with the support of grant money from the NTIA in the
Department of Commerce (the same program that has been cut from the
proposed US budget by the Bush regime). The project provided access to
city information on building permits, tax delinquincy, and affordable
housing. One of the challenges was the integration of data from
disparate sources. The community was involved not just as users but also
through hundreds of outreach sessions.  Locals were also involved in
asset-mapping for local neighborhoods, and a number of new projects grew
out of this. Now, they are working on a project for the state of
California that will concentrate on urban areas but also include a few
smaller towns in the collection, publishing, and mapping process.

Michael Gurstein of the New Jersey Institute of Technology gave a short
keynote address. He teaches courses in community informatics and the
digital firm. He discussed a large pharmaceutical company that is one of
the most digitally integrated in the world.  It fulfills over 8000
prescriptions in an hour, in contrast to his uncle, the proverbial small
town pharmacist in a small town on the Canadian prarie, who might have
done that many in a month. One of the points he made was that only
certain cross sections of the business sector were reaping the benefits
of the integration of this expensive technology. Smaller firms, more
conservative firms, non-profits, and whole other countries lack the
skills, money, and inclination to match these investments.  In some ways
the increased integration puts those firms even further away from groups
satisfied with just a functioning LAN or new database or active web
site, not to mention those  groups too poor to have any equipment at
all. Gurstein hopes that community informatics will renew the vision to
make the Net useful for all.  He hopes that Bush's declaration of
victory over these disparities won't be echoed in other countries where
the situation is even more critical, and victory, if it can be called
that, is nowhere in sight.

International projects

Doe Meyer of the Annenberg Center for Communication talked about the
women health and media project in Africa. She emphasized the importance
of not concentrating on one medium, so they worked with t-shirts,
posters, newsletters, the Net, and video. She showed a video about the
National Association of Disabled Women in Zambia and their efforts at
AIDS education in rural areas. Net activists should not forget that
video can be much more accessible to some people than information on a
computer. A video program in the local language can reach many people
who may not see any use for the Internet.

I spoke about telecenters in Latin America and the different kinds that
were emerging in different countries, depending on government policy,
the NGO's activities, and consortia like somos@telecentros based in
Quito, Ecuador. I mentioned a handbook I had just completed on keeping
ICT projects running in developing countries.

Lee Thorn of the Jhai Foundation is a real storyteller. To start off
with, he admitted he was there to get support for his project in Laos,
and he passed around literature (but no collection plate).  The Jhai
Foundation is built on his idea of reconciliation between the people of
Laos (the ones who were bombed) and the U.S. (the ones who did the
bombing).  Though it was more than 25 years ago, the bombardment of Laos
is still affecting people who weren't even born at that time. Unexploded
cluster bombs and other ordinance litter the landscape. Thorn is working
with Schools Online to set up Internet Learning Centers in different
parts of the country. I was impressed with the long and careful planning
process that he and the Laotians engaged in before plunging into the
technology aspect of the whole endeavor. Many times this began by
drinking beer around a table outdoors, and after many conversations and
planning sessions, the community would come up with a viable plan, not
one concocted only in Silicon Valley or London or Washington.

In the afternoon, the panel discussed U.S. projects. I had spoken
earlier with  Andrea Skorepa who has long directed Casa Familiar in San
Ysidro, California, on the Mexican border across from Tijuana. She began
as a teacher and also served as a VISTA volunteer in the Rio Grande
Valley of Texas.  She has been running this community service agency
which provides all sorts of non-technical and ICT programs in several
centers around town. Though most of her members are Latino, she
described the influx of non-Latino people (mainly black) when affordable
housing became available in this part of San Diego County. She helped
lower tensions by getting both groups together over meals shared in
common. In her talk she said (and everyone on the panel agreed) how
terrible it was to have to spend so much time raising money instead of
working on the mission of the organization.

Randall Pinkett, having received his Ph.D. from MIT's Media Lab, is now
working in a consulting firm called BCT Partners in New Jersey. Building
Community Technology Partners uses the experience he had in the Canfield
Estates project in Boston as well as telecommunications firms in New
Jersey, and he showed a short video of an interview with some of the
Canfield Estates technology users and also described the project flow
and tools he and his partner used in this project that provided new
computers and fast access to many of the residents in a low income
housing project that had been torn down, rebuilt, and turned over to the
people at very low cost. His project struck me as a strong mix of
technology and community process, followed up by some rigorous
evaluation.

Nadine Watson presented an overview of Plugged In, the famous community
technology center, that is in its tenth year, and has benfitted from
strong leadership and its proximity to many Silicon Valley firms that
want to help East Palo Alto, an underserved area of the county. However,
this same area is attracting affluent home owners, and the area is
changing its demographics once again. Plugged In is now bulding its own
center and has continued a number of content design programs and
training programs.

After each panel we had a number of questions that almost became
discussions around a single topic. What interested me most of all was a
question about the diverse number of efforts in any one community to
provide access.  Why not base it all in a public library? The
community-based organizations are somewhat suspicious of institutional
programs in libraries and public schools. They see themselves as more
flexible and responsive to the needs of the community. However, in
talking with librarians and educators, they feel they have more stable
programs than chronically underfunded non-profits. Of course, in many
towns all these groups are working together or at least aware of the
other's efforts. Both sectors share a lot of the same ideals and
clientele, but this year the community technology conference is about
the same time in June as the American Library Association conference,
but one is in Austin and the other in Washington, DC.

The Linux Public Broadcasting Network has some RealVideo files of the
Feburary 15 meeting. Over my dialup line the quality was marginal. If
you have something faster, you may have better response. A list of the
main URLs follows.


Neighborhood Knowledge Los Angeles (English and Spanish)
http://nkla.ucla.edu/
Advanced Policy Institute  http://api.sppsr.ucla.edu/
Mike Gurstein's Community Informatics mailing list (signup and
archives) http://www.vcn.bc.ca/lists/communityinformatics/
Linux Public Broadcasting Network http://www.lpbn.org/
Randall Pinkett and BCT Partners: http://www.bctpartners.com/
Casa Familiar: www.casafamiliar.org
Plugged In: http://pluggedin.org


Steve Cisler
4415 Tilbury Drive
San Jose, California 95130
408 379 9076
http://home.inreach.com/cisler
"There are some places where the road keeps going."  - Bud Parker



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