During the past two weeks, GKD members have discussed businesses that
are engaging in "pro-poor" business strategies, and the challenges they
face. Members also wrestled with the role profit can play in encouraging
activity that provides real value to the poor. This week we would like
to add a new topic to the discussion: The ways ICT can create new
business partnerships that provide value to the poor.

Most corporations trying to enter markets in developing countries view
the poor simply as consumers and consider NGOs as just an extension of
welfare services. Yet international corporations often lack sufficient
market data, an understanding of local needs and preferences, or
distribution channels. ICT could help the poor and NGOs become business
partners, suppliers, distributors and sources of market information to
large companies. For example, using ICT, small local enterprises can
network to produce for large-scale demand from corporations, while
operating individually when demand is slow. Some corporations have
gained success by using ICT to partner with micro-enterprises, local
entrepreneurs, and NGOs. In India, for example, Hewlett Packard worked
with a local women's self-help group to "product test" solar-powered
digital cameras cum printers, and helped create business opportunities
for hundreds of local women. Vodacom's community phone shops in South
Africa and Uganda's Grameen Phone create jobs for local entrepreneurs as
well as low-cost access to phone service.

Yet some argue that powerful multinational corporations (MNCs) drive out
small, local companies in poor communities, and local businesses should
be protected. Brazil nurtured its computer industry that way. This view
contends that the power balance between MNCs and local entrepreneurs or
NGOs is so uneven that the latter can't possibly protect their
interests.

>From a different perspective, some warn ICT-based corporations to avoid
partnerships in poor countries because intellectual property rights go
un-enforced, and the companies will find themselves competing with cheap
bootleg copies of their own products.


Key Questions:

1) Do you know of examples where ICT helped create win-win partnerships
between an international corporation and local entrepreneurs? What
factors made it successful?

2) Are there examples of small companies using ICTs to thrive in local
contexts, and to collaborate when international corporations demand
large-scale production? Please give concrete examples.

3) How can ICTs be used to encourage corporate investment that creates
productive partnerships with the poor in developing countries, and not
just expanded consumerism?

4) What role can NGOs and universities play with regard to "ICT and
pro-poor business approaches"? Should they partner with businesses to
expand ICT-based products and services offered to poor communities?
Should they take on a "watch-dog" role to monitor business practices?

5) What role should donor agencies play? Should they just focus on
improving the ICT regulatory and enabling environment for business?
Build more private sector roles into "ICT for development" projects?
Create incubators or investment funds to stimulate local ICT
entrepreneurship?

6) How serious is the threat of intellectual property violations for
potential partnerships between international corporations and local
companies? What are the best solutions for addressing this problem?

7) Are there times when developing countries should shut their borders
to foreign imports in order to protect their nascent ICT industries?



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This DOT-COM Discussion is funded by USAID's dot-ORG Cooperative
Agreement with AED, in partnership with World Resources Institute's
Digital Dividend Project, and hosted by GKD.
http://www.dot-com-alliance.org and http://www.digitaldividend.org
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