WORLD BANK'S E-DEVELOPMENT SERVICES THEMATIC GROUP
invites you to a video-seminar/live webcast
Single Window Government:
Does it Improve Delivery of Public Services and Investment Climate?
As part of e-Development Dialogues Seminar Series
Wednesday, January 26, 2005, 9:30 am - 12:00 pm (EST)
I Building, Room I1-200, 1850 I Street NW Washington DC USA
PROGRAM DESCRIPTION:
Many World Bank client countries are in the process of designing and
implementing single window delivery mechanisms for various public
services. There is a growing demand to learn about best practices and
lessons learned from early implementers in order to avoid common
pitfalls and maximize returns on investment.
New Brunswick, one of the least wealthy provinces in Canada, has
implemented single window, multi-channel government, starting in the
early 1990's. The motivation for this initiative in New Brunswick was
to increase convenience for the citizen and business in conducting their
dealings with government. In addition to achieving this goal there have
been other benefits such as ability to reduce the number of government
offices, ability to optimize staff, development of a local private
sector industry with expertise in consulting and application development
for e-government and creation of marketable software for launching
e-government initiatives quickly and easily. The single window concept
has been ready adopted by the province of Northern Cape in South Africa
as that country re-invented government in the post-apartheid era. Staff
from Service New Brunswick receives visitors from many countries anxious
to emulate the success in this province.
This video-seminar will explore the single window concept and tools for
reinventing government and examine some best practices from Canada,
Chile and other countries. Can the single window approach improve
delivery of public services and investment climate?
Featuring:
Sudhakar Kaveeshwar, Program Manager, ISGIF, World Bank (Chair)
Mary Ogilvie, former Vice President, Service New Brunswick, Canada
Jackie Coolidge, Lead Investment Policy Officer, FIAS, IFC
Jaime Gre, Executive Secretary, Chile Digital Strategy
Valery Tsepkalo, Advisor to the President of Belarus
Barbara Nunberg, Sector Manager, EASPR, World Bank
Hamid Alavi, Regional Coordinator for Trade Facilitation, MNSIF, World Bank
Live Webcast will start at 9:30 am EST on Jan. 26 at:
http://webcast-ext.worldbank.org/streaming/live.ram
For more information please email <[EMAIL PROTECTED]>
or visit: <http://www.worldbank.org/edevelopment>
Feel free to forward this invitation to others who may be interested.
For further information on the seminar or to join our mailing list,
please write to <[EMAIL PROTECTED]>, or contact Sally Song at
202-473-9078.
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