How can ICT help communities/civil society (e.g., businesses, media,
schools, etc.) participate more effectively in local decision-making?

As GKD members have often discussed, public participation is a critical
ingredient for good governance, whether at the local or national level. 
Citizens must be able to communicate their needs and demands to
decision-makers, and vice versa. In theory, at least, active public
participation also promotes government responsiveness to public needs.
This week's discussion focuses on identifying how ICT can facilitate the
exchange of information between decision-makers and the public, as well
as ensuring that consultation mechanisms are open and transparent.

There are many ways in which governments try to give citizens a voice.
It can be as simple as establishing a telephone hotline citizens can use
to report wrong-doing or corruption by local government officials within
a broader anti-corruption strategy. And it can involve providing complex
tools to facilitate effective citizen participation in many areas of
local government.

For example, allocation of local resources is a critical function of
local governments - and a growing responsibility during
decentralization. Local governments may want to establish participatory
budgeting mechanisms and use ICT to improve public access to budget
information, and even to facilitate broader participation in the
decision-making process. Take the municipality of Ipatinga in the
southeast state of Minas Gerais (Brazil). In 2001, they began using the
Internet to give citizens an opportunity to vote on budgetary priorities
and allotments for local projects. They had introduced participatory
budgeting a few years before, but participation became much easier when
they began using the Internet and citizens could voice their opinions on
budget priorities through computer stations in various public locations.
In addition, citizens could submit online proposals, keep an eye on the
implementation of city projects, and participate in online chats with
the mayor. For more information on Interactive Participatory Budgeting
in Ipatinga, see a short case study: "Internet Use and Citizen
Participation in Local Government: Ipatinga's Interactive Participatory
Budgeting: An Innovations in Technology and Governance Case Study".
URL: http://www.ashinstitute.harvard.edu/Ash/Ipatinga_ITG_Case.pdf

We hope that this week's discussion will help to identify other
successful cases where ICT has facilitated community/civil society
participation in local government.


Key Questions

1. Are there local communities using ICT to access information, improve
transparency, and participate in local government decision-making? If
so, what technologies are they using?

2. Are there specific examples of successful approaches, projects, or
lessons learned?

3. What are the 'critical factors' required to use ICT effectively to
improve participation, transparency, and accountability of local
government? For example, are there particular pre-conditions required
for success?

4. What are the pitfalls and challenges to using ICT to improve local
governance? Please be specific and provide concrete examples.

5. Are there specific technology options and choices that are more
likely to result in successful use of ICT to improve community
participation in local decision-making?

6. What steps and technologies would you recommend to a local government
that is serious about improving public participation, and local
government transparency and accountability? What would you recommend to
citizens?




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