Dear Sir / Madam,

I am very sorry to learn about your experience with our prescription
goggle. Unfortunately, as I do not know who you are I am unable to
contact you. I would appreciate it very much if you contacted our
customer service centre on this issue, I am sure they will be able to
help you once they have full details of your needs and the glasses you
received.

Please contact our customer centre by phone: 1-866-439-6628 or email ;
[email protected]. Alternatively, do not hesitate contacting me
at this email address or on this message board.

All the best,

EyeBuyDirect.com


On Jan 20, 5:13 pm, xjx <[email protected]> wrote:
>  So I bought a pair of the sport frames that have a prescription lens
> mounted on the inside. i was so excited to be able to get something
> that would help me with the sun and the wind while biking. My glasses
> came and they are totally useless.
> I think the problem is the fact that the lenses sit on an arc and not
> flat. If you put your glasses down on the table and look down at them
> your lenses are sitting sort of flat in line with each other. these
> lenses are sitting at an angle so that they squeeze around your head
> and i think this is the cause of the problem i'm having with these.
> Its either this angle or the lenses were not ground properly. They
> either messed up or they sold a design that doesn't work with a strong
> prescription.
>
> II have been told by my optometrist that my prescrip is to strong for
> sunglasses because of the way the lenses are bent to wrap around the
> sides and cover your peripheral vision. I assumed since these have a
> lens mounted inside the tinted frame that the problem was not an issue
> and also the fact that they accepted my order put me at ease.
>
> Well what ever the problem is they screw up vision and i can't use
> them.
>
> EyeBuyDirect is not working with me on this issue. I will be reporting
> them to the BBB.
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