I have now one pair of rimless single vision and one pair of rimless
progressive glasses from Zenni.  I received both in a timely manner.
At one point I ordered a replacement frame (after abusing the other
ones) and when I placed my order, I heard from Zenni within 24 hours
questioning my order (I had ordered a different frame than my glasses
and they had looked at my records). They were right and I got my order
fixed and received a credit for ordering only frames.

I have not had bad service from Zenni. Although interestingly enough,
when my replacement frames were a bit late it was because of the New
Years celebrations in China (where my frames were made) I was amused.
If only we celebrated holidays with such fervor (in the US).

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