NOTE: This has been dealt with. I'm certain things will be fixed to
her satisfaction.

On Apr 29, 7:59 am, "[email protected]" <[email protected]>
wrote:
> I bought a pair of bifocals from this place. They came to me in a
> crooked frame that was impossible to wear. I contacted them and I sent
> them back. I tried to phone but was kept on hold for 20 minutes. I
> emailed them what frames I wanted to change them to (from progressive
> to regular reading glasses). They said no problem and I gave them my
> credit card number and afterwards I realized that I should be getting
> a credit back. I asked if the credit would go onto my card or into my
> account. No response. I emailed them again. No response. Emailed
> again. No response. I tried calling. I was on hold for 30 minutes.
> Emailed from the site. No response. My glasses and credit card number
> is floating around 39glasses.com. I will now call the credit card
> company to cancel my credit card (stupid on my part to send it through
> email.) and call the BBB and never do business again with these
> people.
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