I recently bought a pair of eyeglasses from Goggles4U. Frame #29821,
you can see them here:

http://www.goggles4u.com/detail.asp?pid=29821&Submit2=search

When mine arrived, I was sad to discover that the hinge was loose and
ill fitting:

<img src="http://i287.photobucket.com/albums/ll140/StewLG/Internet
%20Eyeglasses/Wonky-Goggles-4-U.jpg">

I wrote the following to Goggles 4U:

<b>
I recently ordered a pair of Goggles 4 U glasses. I was very
encouraged by many internet reviews that spoke highly of the quality
of your glasses.

I've only put the glasses on 6 or 7 times since receiving them this
afternoon, but already the temple hinge has become loose and wobbly -
they may in fact have come that way, I'm not sure. They are not
unwearable or a total loss, but it is nevertheless a disappointment I
thought you should know about.

I've attached a picture to demonstrate.</b>

I received the following reply:

<b>
Dear Customer,

Thank you for contacting us.

Goggles4u never compromise on the quality of its products. If the
prescription of the glasses are correct and you can use them as a
backup pair we can offer you a huge discount for your new order.

Please feel free to contact us if you have any additional questions.

Sincerely,

Sales and Support
</b>

I don't know what they mean by "huge discount", as they did not
specify and I did not follow up. They may be talking about the 15% off
future orders receive, which I would not call huge. A huge discount
might in fact be enough to entice me into rolling the dice again with
Goggles 4U, but 15% will not.

Again, I am not outraged or incensed - just disappointed. I would
expect some corners to be cut at this price level, so the pair of
eyeglasses did not surprise me, but the many positive reviews I read
on this forum made me hope for better. In Goggles 4U's defense the
prescription and high-index lenses seem well made, especially
considering the price.

Suggestions for a next internet eyeglass company to try would be
appreciated. I have a strong (5+ in each eye) prescription.

- Stew





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