I've had glasses checked at a WalMart, and by my ophthalmologist...no
problems having it done. Both did it for free, and their readings
were in agreement.
The suggestion to go to one of their competitors makes sense, not just
because of competition, but because of the possibility of erroneous
measurements at any *single* location.
I'm of the firm opinion, though, that lies are unnecessary...you
didn't buy them at Sam's or WalMart, so why say that you did? I
know the suggestion was intended as a way to play them against their
competition, but in my experience it's unnecessary.
Instead, an approach like this should work. But, be sure to call and
confirm that they have the ability to check the glasses, before making
the trip.
"Hi, my name is Chuck and I called earlier... Let me start by saying
that I got these glasses somewhere else and they just don't feel
right. I mean, it could just be the new prescription, but I wanted to
have someone make absolutely sure... Thought I'd have it done while I
was in town, today.
Could you, please, make sure the glasses match what the doctor wrote?
(Hand them your prescription.)
I really appreciate you doing this...could I offer to pay you
something for your trouble?"
Now, as for the free thing.
I'm as big a fan of free as the next guy, but these people *are* doing
you a favor. They don't *have* to check your glasses...heck, they
don't even *have* to talk to you! Because of this, I always offer a
small payment...their equipment is expensive and precise, their
expertise is why you're there, and they *deserve* to be paid something
for their service, even if it is only a few dollars.
-- Chuck Knight
On Sat, Jul 11, 2009 at 6:15 PM, J. Evan<[email protected]> wrote:
>
> One way to play this is to go to a optician competitor of Sam's Club
> (preferably across the street) and tell them that you just bought
> these glasses from SC and they don't seem right - you're not happy
> with them and you don't feel SC is treating you fairly, etc.... You're
> looking to take your business elsewhere...
>
> The competitor might jump at the chance to steal business from their
> rival by helping you.
>
> J. Evan
>
>
> On Jul 11, 3:27 am, Rob <[email protected]> wrote:
>> I recently had an eye exam and the prescription was a little stronger
>> than last time I had an exam (which was 12 years ago).
>> So, I just recently ordered glasses online from one of the much talked
>> about outlets. Got them today and I can't see any better with the new
>> glasses compared to my 12 year old pair of glasses.
>> How can I find out if the new lenses are what they are supposed to
>> be ? Are any retail chains known for checking this (hopefully for
>> free ! ) ?
>>
>> I got my eye exam at Sam's Club but I don't have the nerve to go ask
>> them to check glasses I bought somewhere else.
>
> >
>
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