I feel obligated to defend EyeBuy because they gave me a full refund,
less shipping, when I got my prescription wrong. I even told them it
was my fault and they just told me to send them back. (NOTE: I just
placed a new order with their 2-4-1 promo and realized their
information fields can be a bit quirky and it seems the info you enter
sometimes changes between the entering and ordering {which might
explain my previous wrong prescription experience}. Anyway, be sure to
double-check all info when ordering.)
On Sep 21, 9:43 pm, yuliya38 <[email protected]> wrote:
> Hello. My frame from EyeBuyDirect snapped in half, but they said that
> all they would offer me is 10% off (which is worse than the current
> offer for glassyeyes!). Now, this is probably comparable value per
> time to my previous glasses from offline stores, but I am still
> annoyed. Any advice?
>
> Thanks,
>
> Yuliya
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